Watch Servicing & Repairs in Crowborough, East Sussex
Welcome to George Moss, your trusted independent family jewellers for exceptional watch repairs and servicing in Crowborough, East Sussex. Established in 1995, we have a rich history of maintaining luxury watches, ensuring treasured timepieces receive the care they deserve.
“We want your treasured timepieces to keep running to the best of their ability. George Moss Jewellers can help maintain, polish & repair your watches to keep them ticking over perfectly”
Our Services
At George Moss Jewellers, we offer a comprehensive range of watch repair and servicing solutions to keep your timepieces running flawlessly. Our expert services include:
- Battery Replacement: Quick and efficient battery changes for all types of watches.
- Full Servicing: Complete disassembly, cleaning, oiling, and reassembly to ensure optimal performance.
- Watch Glass Replacement: Repair and replacement of scratched or broken watch glass.
- Strap and Bracelet Adjustment: Custom fitting and adjustments for comfort and style.
- Water Resistance Testing: Ensuring your watch remains protected from moisture and dust.
- Movement Repairs: Expert repairs for mechanical, quartz, and automatic movements.
- Polishing and Cleaning: Restoring the shine and appearance of your watch.
Our Watchmaker
Our watchmaker at George Moss Jewellers brings 20 years of experience and an eye for detail to every repair. Our matchmaker combines traditionally taught techniques with modern technology to deliver exceptional service. Whether it’s a minor adjustment to a modern Rolex or a complex repair on a family heirloom, you can trust our watchmaker to handle your timepiece with the utmost care.
Watches We Work With
We specialise in servicing a wide variety of watch brands, including but not limited to:
- Rolex
- Omega
- Tag Heuer
- Breitling
- Cartier
- Seiko
- Longines
- Tissot
No matter the brand or model, we are equipped to provide quality repairs and maintenance to ensure your watch performs at its best. We are also specialists in the repair and refurbishment of antique and vintage watches.
Testimonials
Our commitment to excellence has earned us the trust and satisfaction of our customers. Here’s what some of them have to say:
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What an amazing team! Extremely fair in price offered for gold and they went over and above board to accommodate me. Would totally recommend this jewellers.
Justine Letchford
27/08/2025Came in with a relatively unusual ring which was bent out of shape. They reshaped it for free — and had it ready the next morning. Five stars! Thanks esp.… read more to the lovely woman who helped me!
Rowan
07/08/2025 -
Took my Breitling watch in for a new battery,And iam very happy with the price and the service I received,would definitely recommend them,Thank you👍👍
Neal Smith
09/07/2025Following a recent visit, I cannot speak highly enough of the total professionalism, care & thoughtfulness of Phoebe at George Moss Jewellers. She was absolutely first class in every aspect of… read more customer service; warm & friendly, knowledgeable, reassuring, helpful & engaging – my query was solved immediately & I would not hesitate to recommend this brilliant local business. How fortunate we are, to have such a fantastic jeweller in our local high street.
Angela Frett
05/07/2025Thank you SO MUCH to both Kelly and Phoebe for their advice, care and expertise. I recently bought the most amazing engagement ring from here and the service I received… read more from start to finish was absolutely amazing. If I could give more than 5 stars I would do it, cannot fault either of them. They were even able to speed delivery up so it arrived before my holiday. Thank you both so much, I’ll not look anywhere else when it comes to jewellery needs in the future.
Adam Johnson
12/06/2025Lovely people, very attentive and friendly. Nothing is too much trouble and you are kept fully informed when waiting for orders or alterations. A very personalised experience. A shop I will visit… read more regularly due to the great variety of styles and great range of pre-owned jewellery
Julie Collings
16/05/2025 -
Another beautiful piece created by George Moss Jewellers, Uckfield. The bangle is set with my own diamonds and Opals which belonged to my late mother-in-law. A fitting way to remember… read more her. Thank you once again Phoebe and the team at George Moss. You never fail to deliver!
Sarah Shaw
16/05/2025 -
We got engaged in March 2024 in Amsterdam, and the team at George Moss made the whole lead up so easy! I was apprehensive to try on rings before getting… read more engaged, but when Rob saw us looking at the window displays he invited us in to try on some rings and we couldn’t have felt more welcomed. The rest of the team Phoebe, Kelly & Zac are always so friendly and they allowed us to make the experience of choosing my engagement ring special, without ruining the surprise elements of it all. The team are always on hand to give my ring a clean whenever we visit and we are excited to get more pieces for our wedding and beyond from George Moss. They have a gorgeous selection of Wedding bands and don’t mind if you want to try on all different ones to find the perfect match. I recommend George Moss to everybody and will continue to get my future pieces from them! Thanks guys! Georgia & Harry
Georgia Macaulay
13/04/2025We got engaged in March 2024 in Amsterdam, and the team at George Moss made the whole lead up so easy! I was apprehensive to try on rings before getting… read more engaged, but when Rob saw us looking at the window displays he invited us in to try on some rings and we couldn’t have felt more welcomed. The rest of the team Phoebe, Kelly & Zac are always so friendly and they allowed us to make the experience of choosing my engagement ring special, without ruining the surprise elements of it all. The team are always on hand to give my ring a clean whenever we visit and we are excited to get more pieces for our wedding and beyond from George Moss. They have a gorgeous selection of Wedding bands and don’t mind if you want to try on all different ones to find the perfect match. I recommend George Moss to everybody and will continue to get my future pieces from them! Thanks guys! Georgia & Harry
Georgia Macaulay
13/03/2025 -
Very helpful team – I didn’t catch the lady’s name but she was very friendly and knowledgeable. My necklace was fixed really well and looks much shinier too!
Jennifer S
13/02/2025 -
Very helpful team – I didn’t catch the lady’s name but she was very friendly and knowledgeable. My necklace was fixed really well and looks much shinier too!
J S
26/01/2025Excellent service. Ordered some earrings from the website as I couldn’t find them locally and they were delivered the next day. Can’t fault the service at all and would definitely… read more order from them again.
Kelly Rawlins
26/01/2025 -
Hello all, I recently had the good fortune to find the watch I’ve been searching for since I was old enough to know what watches are. I have done business with Rob… read more and the great people at George Moss before. I know how they work. They make that extra effort that is often so sadly missing from many retailers these days. They really do put the customer first. It doesn’t matter if you are spending £10 or £10000 the point is: Service! You get looked after. Not in a creepy sycophantic way but in a “we really do want you to get what you want & be happy with it” way and know that you have done a good deal that everyone is wholly satisfied with. I did a lot of research into what I wanted. I knew exactly how much was the right price for the watch and Rob came up with the goods. I may very possibly have been able to get the same watch a few pounds less expensive. I firmly believe one gets what one pays for. In this case, I got a fantastic watch for a fantastic price. Rob described it to me. When I looked at it, it took me about twenty seconds to know it was “The right one”. I know these guys can be trusted. I know that I can call them should I have a problem and it will be resolved and fast. All the team are totally professional, kind and knowledgeable. I know that if you want a specific product, given some time Rob will find it for you. For the right price. Long May you continue your good works guy’s. I will certainly be doing more business with Rob and his colleagues. They are very good at what they do. In my opinion there is little point in wasting your time going anywhere else. Thank you all at the shop. You are doing a great job. I love the watch. I don’t need to ware it. I’m happy just looking at it. Well, it’s a Rolex. All the very best for 2025
Mark Field-Carter
13/01/2025Hello all, I recently had the good fortune to find the watch I’ve been searching for since I was old enough to know what watches are. I have done business… read more with Rob and the great people at George Moss before. I know how they work. They make that extra effort that is often so sadly missing from many retailers these days. They really do put the customer first. It doesn’t matter if you are spending £10 or £10000 the point is: Service! You get looked after. Not in a creepy sycophantic way but in a “we really do want you to get what you want & be happy with it” way and know that you have done a good deal that everyone is wholly satisfied with. I did a lot of research into what I wanted. I knew exactly how much was the right price for the watch and Rob came up with the goods. I may very possibly have been able to get the same watch a few pounds less expensive. I firmly believe one gets what one pays for. In this case, I got a fantastic watch for a fantastic price. Rob described it to me. When I looked at it, it took me about twenty seconds to know it was “The right one”. I know these guys can be trusted. I know that I can call them should I have a problem and it will be resolved and fast. All the team are totally professional, kind and knowledgeable. I know that if you want a specific product, given some time Rob will find it for you. For the right price. Long May you continue your good works guy’s. I will certainly be doing more business with Rob and his colleagues. They are very good at what they do. In my opinion there is little point in wasting your time going anywhere else. Thank you all at the shop. You are doing a great job. I love the watch. I don’t need to ware it. I’m happy just looking at it. Well, it’s a Rolex. All the very best for 2025
Mark Field-Carter
07/01/2025I can highly recommend George Moss jewellers for an excellent service all round . They not only did everything I wanted to a very good standard but they did it… read more in good time and then went above and beyond with the most lovely customer service. An absolute pleasure to deal with everyone there and special thanks to Phoebe . I would definitely recommend George Moss jewellers to anyone!
maria gorringe
01/01/2025 -
Fabulous service & design by George Moss. I cannot praise George Moss…enough… Phoebe took the jewellery that I have inherited…(which goes back to the reign of Queen Victoria) and they have now… read more transformed the items to 2025. I soooo love wearing Jewellery from my ancestors but they are now modern for todays world. Thank you sooo much,
Ros Tucker
13/12/2024Fabulous service & design by George Moss. I cannot praise George Moss…enough… Phoebe took the jewellery that I have inherited…(which goes back to the reign of Queen Victoria) and… read more they have now transformed the items to 2025. I soooo love wearing Jewellery from my ancestors but they are now modern for todays world. Thank you sooo much,
Ros Tucker
05/12/2024 -
Brilliant service from George Moss Jewellers, I had my 48 year old wedding & engagement rings treated to palnic plating as they were looking very dull. The results are amazing… read more & I’m so pleased to have found a jewellery shop that gives unbiased advice & excellent customer service.
Jenny Cross
21/11/2024Thank you! GEORGE MOSS This week has been a truly heartwarming experience. It began with my collection of generous donations of old, discarded, and broken jewellery, aimed at sending an urgent cash… read more donation to help fix a much-needed ambulance overseas. I initially anticipated a challenging search in the jewellery shops of Brighton Lanes, but I was delighted to discover a beautiful independent shop on Uckfield High Street. From the moment I entered, the warm greeting from the owner set a positive tone, as I was invited to sit down while Phoebe assisted me with my collection of broken, pre-loved jewels. Not only did their valuation exceed my expectations, but the owner’s generous addition to the total brought tears to my eyes. In a world where challenges abound for many, this experience was a powerful reminder of the impact of kindness and the spirit of community. Within a week, the funds arrived, and the ambulance is back on the road today! I will certainly return to shop at George Moss soon! The remarkable selection of gorgeous products and the impressive knowledge and service of the staff rival those of international designer stores. Thank you once again, everyone Love KimX
kim hirst
13/11/2024Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more them, how absolutely wonderful those two ladies are and how good they are at what they do. They helped him to design the absolute most beautiful engagement ring I could’ve ever dreamed of, and we are both just so over the moon. I know my fiancé had many jewelers to choose from, but in the end, he said he just knew George Moss was the one. My ring now fits like a glove and I couldn’t be happier to wear it for the rest of my life! Thank you Kelly and Phoebe for your care, patience and expertise!
Lia James
13/11/2024Thank you! GEORGE MOSS This week has been a truly heartwarming experience. It began with my collection of generous donations of old, discarded, and broken jewellery, aimed at sending… read more an urgent cash donation to help fix a much-needed ambulance overseas. I initially anticipated a challenging search in the jewellery shops of Brighton Lanes, but I was delighted to discover a beautiful independent shop on Uckfield High Street. From the moment I entered, the warm greeting from the owner set a positive tone, as I was invited to sit down while Phoebe assisted me with my collection of broken, pre-loved jewels. Not only did their valuation exceed my expectations, but the owner’s generous addition to the total brought tears to my eyes. In a world where challenges abound for many, this experience was a powerful reminder of the impact of kindness and the spirit of community. Within a week, the funds arrived, and the ambulance is back on the road today! I will certainly return to shop at George Moss soon! The remarkable selection of gorgeous products and the impressive knowledge and service of the staff rival those of international designer stores. Thank you once again, everyone Love KimX
kim hirst
12/11/2024 -
My wife and I are extremely happy with our purchase. Our wedding was coming up and we needed our rings for the big day. We were really looked after. Our… read more rings arrived in plenty of time and we even received a lovely wedding gift too. We would highly recommend George Moss Jewellers to our friends and family.
Andrew Tait
12/11/2024I had some jewellery to sell and George Moss were recommended to me. I met Phoebe who was professional but also very knowledgeable and friendly. I was really happy with… read more the service I received and would happily recommend this lovely business- thank you!
Tracey Abercromby
19/10/2024The team at George Moss were exceptionally helpful to me when buying an engagement ring for my partner. I was looking for lab grown diamonds specifically, which is more difficult… read more in Kent/Sussex than I expected. They had a range of options. When I needed a different band they were very quick to act and communicative, meaning I was able to propose on the date I had in mind. When we needed it resized – same thing. Overall a really brilliant experience.
Oliver Taylor
17/10/2024Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more them, how absolutely wonderful those two ladies are and how good they are at what they do. They helped him to design the absolute most beautiful engagement ring I could’ve ever dreamed of, and we are both just so over the moon. I know my fiancé had many jewelers to choose from, but in the end, he said he just knew George Moss was the one. My ring now fits like a glove and I couldn’t be happier to wear it for the rest of my life! Thank you Kelly and Phoebe for your care, patience and expertise!
Lia James
16/10/2024
Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind.
Pop In To See Us for a Free Consultation
Pop in to see us for a free consultation and let us help you keep your timepieces in perfect condition. Battery replacements and minor repairs may be conducted ‘as you wait’, or arrangements will be made for your watches’ safe transportation to our independent workshop.
Visit our local store in Uckfield and discover why we’re the preferred choice of watch enthusiasts in East Sussex.
Get in Touch
Visit us in store at George Moss to discuss your watch repair, servicing, or refurbishment requirements.
140 High Street
Uckfield
East Sussex
TN22 1QR