Watch Servicing & Repairs in Haywards Heath, West Sussex
Welcome to George Moss, your trusted independent family jewellers for exceptional watch repairs and servicing in Haywards Heath, West Sussex. Established in 1995, we have a rich history of maintaining luxury watches, ensuring treasured timepieces receive the care they deserve.
“We want your treasured timepieces to keep running to the best of their ability. George Moss Jewellers can help maintain, polish & repair your watches to keep them ticking over perfectly”
Our Services
At George Moss Jewellers, we offer a comprehensive range of watch repair and servicing solutions to keep your timepieces running flawlessly. Our expert services include:
Battery Replacement: Quick and efficient battery changes for all types of watches.
Full Servicing: Complete disassembly, cleaning, oiling, and reassembly to ensure optimal performance.
Watch Glass Replacement: Repair and replacement of scratched or broken watch glass.
Strap and Bracelet Adjustment: Custom fitting and adjustments for comfort and style.
Water Resistance Testing: Ensuring your watch remains protected from moisture and dust.
Movement Repairs: Expert repairs for mechanical, quartz, and automatic movements.
Polishing and Cleaning: Restoring the shine and appearance of your watch.
Our Watchmaker
Our watchmaker at George Moss Jewellers brings 20 years of experience and an eye for detail to every repair. Our matchmaker combines traditionally taught techniques with modern technology to deliver exceptional service. Whether it’s a minor adjustment to a modern Rolex or a complex repair on a family heirloom, you can trust our watchmaker to handle your timepiece with the utmost care.
Watches We Work With
We specialise in servicing a wide variety of watch brands, including but not limited to:
Rolex
Omega
Tag Heuer
Breitling
Cartier
Seiko
Longines
Tissot
No matter the brand or model, we are equipped to provide quality repairs and maintenance to ensure your watch performs at its best. We are also specialists in the repair and refurbishment of antique and vintage watches.
Testimonials
Our commitment to excellence has earned us the trust and satisfaction of our Haywards Heath customers. Here’s what some of them have to say:
Zac was personable and incredibly helpful on valuation advice and bespoke design Kelly as always wonderful as she was with my last purchase. Delightful team and a warm welcome to… read more Willow. Thank you Zac for exceptional service today and follow up.
Claire Disbray 11/11/2025
Phoebe is wonderful! So friendly and fun
Peta Parke-gailey 01/10/2025
George Moss provided absolutely amazing service. The stones in my engagement ring needed resetting and not only could George Moss beat all other quotes given to me, but Zac –… read more who I worked with from beginning to end – could not have been more helpful; absolutely superb customer service, attention to detail, he kept me informed of the process every step of the way and he was so accommodating when I had to bring my (very active!) four year old in with me. Friendly yet professional. Everything was explained thoroughly and I’ve already recommended George Moss to family and friends! I would 100% recommend them and I shall most certainly be returning again!
Claire Cross 18/09/2025
I have a small collection of affordable mechanical watches, and I have been looking for a reliable jeweller/watchmaker who can repair and service watches. I have tried online services (‘Fix… read more my watch’), but found them completely unreliable, unresponsive and incompetent. While my watches are not super-expensive (no Rolexes, Omegas, Pateks etc.), they still have meaning to me, and — perhaps I am old-fashioned — I like the idea that I ‘know’ the people who work on my time pieces. So I started looking for a local jeweller who could look after my watches, and I emailed and messaged five or six near where I live. The only response I received came from the team at George Moss. I specifically asked whether they could swap the movement in my Zodiac SuperSeaWolf 53, and they were interested in the project, asked relevant questions, kept in touch, and eventually produced a quote — or two quotes, to be precise, depending on what movement (Sellita or ETA) I wanted to have put into the watch. I accepted the quote, sent in the watch, and throughout the work they kept in touch and I felt reassured that they were taking care of the Zodiac. Eventually I paid, the watch was returned, and it’s working perfectly and reliably. I am very happy to recommend George Moss Jewellers, especially if you are interested in service that is personal and communication that is more than generic. It was a good experience, and I would have no hesitation in working with them again in the future.
Stefan Rossbach 04/09/2025
My go to Jewellers for everything. I have always been looked after very well by the staff who offer a great service. Repairs carried out here have been excellent… read more and I am delighted 😀
Jennifer Morgan 03/09/2025
Absolutely amazing from start to finish! I got my engagement ring from here and my wedding ring, they helped me with all the questions I had. Phoebe is absolutely amazing… read more and helped me out so so much. She goes above and beyond. I’m so grateful and thankful to all of them at George moss. Fantastic.
Paige Cleveland 03/09/2025
Just picked up my watch which had been repaired.
Staff were really helpful and friendly. What more could you want.
james carmichael 02/09/2025
We went to George Moss to get our wedding bands and couldn’t be more happy with them or the service we received. Kelly made us feel so special and shared… read more in our excitement, her knowledge and advice went above our expectations as we actually used it and wow we are so pleased we did. Just amazing!
Abigail Martin 01/09/2025
What an amazing team! Extremely fair in price offered for gold and they went over and above board to accommodate me. Would totally recommend this jewellers.
Justine Letchford 27/08/2025
What an amazing team! Extremely fair in price offered for gold and they went over and above board to accommodate me. Would totally recommend this jewellers.
Justine Letchford 26/08/2025
Came in with a relatively unusual ring which was bent out of shape. They reshaped it for free — and had it ready the next morning. Five stars! Thanks esp.… read more to the lovely woman who helped me!
Rowan 07/08/2025
Came in with a relatively unusual ring which was bent out of shape. They reshaped it for free — and had it ready the next morning. Five stars! Thanks esp.… read more to the lovely woman who helped me!
Rowan 07/08/2025
I had very emotional decisions to make around old family jewellery and I had expert help from Phoebe. I was really pleased my choices and want to thank the whole… read more team who created beautiful and meaningful items I wear every day.
Carol Lawrence 23/07/2025
Where can be a better place to buy jewellry or have repairs done. Such lovely assistants, professional, patient and helpful. I do not look at or buy the higher… read more priced jewellry but feel like I am. Service is outstanding and the range of jewellry is amazing.
Jennifer Harvey 23/07/2025
I had very emotional decisions to make around old family jewellery and I had expert help from Phoebe. I was really pleased my choices and want to thank the whole… read more team who created beautiful and meaningful items I wear every day.
Carol Lawrence 23/07/2025
Where can be a better place to buy jewellry or have repairs done. Such lovely assistants, professional, patient and helpful. I do not look at or buy the higher… read more priced jewellry but feel like I am. Service is outstanding and the range of jewellry is amazing.
Jennifer Harvey 19/07/2025
Took my Breitling watch in for a new battery,And iam very happy with the price and the service I received,would definitely recommend them,Thank you👍👍
Neal Smith 09/07/2025
Took my Breitling watch in for a new battery,And iam very happy with the price and the service I received,would definitely recommend them,Thank you👍👍
Neal Smith 08/07/2025
Following a recent visit, I cannot speak highly enough of the total professionalism, care & thoughtfulness of Phoebe at George Moss Jewellers.
She was absolutely first class in every aspect of… read more customer service; warm & friendly, knowledgeable, reassuring, helpful & engaging – my query was solved immediately & I would not hesitate to recommend this brilliant local business.
How fortunate we are, to have such a fantastic jeweller in our local high street.
Angela Frett 05/07/2025
Following a recent visit, I cannot speak highly enough of the total professionalism, care & thoughtfulness of Phoebe at George Moss Jewellers.
She was absolutely first class in every aspect of… read more customer service; warm & friendly, knowledgeable, reassuring, helpful & engaging – my query was solved immediately & I would not hesitate to recommend this brilliant local business.
How fortunate we are, to have such a fantastic jeweller in our local high street.
Angela Frett 05/07/2025
Thank you SO MUCH to both Kelly and Phoebe for their advice, care and expertise. I recently bought the most amazing engagement ring from here and the service I received… read more from start to finish was absolutely amazing. If I could give more than 5 stars I would do it, cannot fault either of them. They were even able to speed delivery up so it arrived before my holiday. Thank you both so much, I’ll not look anywhere else when it comes to jewellery needs in the future.
Adam Johnson 12/06/2025
Thank you SO MUCH to both Kelly and Phoebe for their advice, care and expertise. I recently bought the most amazing engagement ring from here and the service I received… read more from start to finish was absolutely amazing. If I could give more than 5 stars I would do it, cannot fault either of them. They were even able to speed delivery up so it arrived before my holiday. Thank you both so much, I’ll not look anywhere else when it comes to jewellery needs in the future.
Adam Johnson 12/06/2025
Lovely people, very attentive and friendly.
Nothing is too much trouble and you are kept fully informed when waiting for orders or alterations.
A very personalised experience.
A shop I will visit… read more regularly due to the great variety of styles and great range of pre-owned jewellery
Julie Collings 16/05/2025
Another beautiful piece created by George Moss Jewellers, Uckfield. The bangle is set with my own diamonds and Opals which belonged to my late mother-in-law. A fitting way to remember… read more her. Thank you once again Phoebe and the team at George Moss. You never fail to deliver!
Sarah Shaw 16/05/2025
Lovely people, very attentive and friendly.
Nothing is too much trouble and you are kept fully informed when waiting for orders or alterations.
A very personalised experience.
A shop I will visit… read more regularly due to the great variety of styles and great range of pre-owned jewellery
Julie Collings 15/05/2025
Another beautiful piece created by George Moss Jewellers, Uckfield. The bangle is set with my own diamonds and Opals which belonged to my late mother-in-law. A fitting way to remember… read more her. Thank you once again Phoebe and the team at George Moss. You never fail to deliver!
Sarah Shaw 15/05/2025
Over the moon with my beautiful bespoke eternity ring, it is exactly what I wanted and more! Would highly recommend George Moss jewellers, everyone is so kind and welcoming –… read more would highly recommend them.
Sarah Patience 29/04/2025
Over the moon with my beautiful bespoke eternity ring, it is exactly what I wanted and more! Would highly recommend George Moss jewellers, everyone is so kind and welcoming –… read more would highly recommend them.
Sarah Patience 29/04/2025
Polite and friendly professional service. Highly recommended.
Ingrid Thevenet 22/04/2025
Fantastic little store, my necklace is fixed perfectly and the staff members (+ dog!) are so lovely
Seb Lake 13/04/2025
We got engaged in March 2024 in Amsterdam, and the team at George Moss made the whole lead up so easy! I was apprehensive to try on rings before getting… read more engaged, but when Rob saw us looking at the window displays he invited us in to try on some rings and we couldn’t have felt more welcomed. The rest of the team Phoebe, Kelly & Zac are always so friendly and they allowed us to make the experience of choosing my engagement ring special, without ruining the surprise elements of it all.
The team are always on hand to give my ring a clean whenever we visit and we are excited to get more pieces for our wedding and beyond from George Moss. They have a gorgeous selection of Wedding bands and don’t mind if you want to try on all different ones to find the perfect match.
I recommend George Moss to everybody and will continue to get my future pieces from them! Thanks guys!
Georgia & Harry
Georgia Macaulay 13/04/2025
We got engaged in March 2024 in Amsterdam, and the team at George Moss made the whole lead up so easy! I was apprehensive to try on rings before getting… read more engaged, but when Rob saw us looking at the window displays he invited us in to try on some rings and we couldn’t have felt more welcomed. The rest of the team Phoebe, Kelly & Zac are always so friendly and they allowed us to make the experience of choosing my engagement ring special, without ruining the surprise elements of it all. The team are always on hand to give my ring a clean whenever we visit and we are excited to get more pieces for our wedding and beyond from George Moss. They have a gorgeous selection of Wedding bands and don’t mind if you want to try on all different ones to find the perfect match. I recommend George Moss to everybody and will continue to get my future pieces from them! Thanks guys! Georgia & Harry
Georgia Macaulay 13/03/2025
Excellent service.
Very knowledgeable
Lovely people
Just pop in, no pressure
Kaz 13/03/2025
Excellent service. Very knowledgeable Lovely people Just pop in, no pressure
Kaz 26/02/2025
Very helpful staff
Caroline Hayton 19/02/2025
Very helpful team – I didn’t catch the lady’s name but she was very friendly and knowledgeable. My necklace was fixed really well and looks much shinier too!
Jennifer S 13/02/2025
Lovely customer service from Zac. For my ring repair and my mums battery replacement in her two wrist watches.
Ruth McQuaid 12/02/2025
Amazing pieces, customer service is on point and quick turnaround on repairs. Thank you x
Carolina Malko 05/02/2025
Very helpful team – I didn’t catch the lady’s name but she was very friendly and knowledgeable. My necklace was fixed really well and looks much shinier too!
J S 26/01/2025
Excellent service. Ordered some earrings from the website as I couldn’t find them locally and they were delivered the next day. Can’t fault the service at all and would definitely… read more order from them again.
Kelly Rawlins 26/01/2025
Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind.
Pop In To See Us for a Free Consultation
Pop in to see us for a free consultation and let us help you keep your timepieces in perfect condition. Battery replacements and minor repairs may be conducted ‘as you wait’, or arrangements will be made for your watches’ safe transportation to our independent workshop.
Visit our local store in Uckfield and discover why we’re the preferred choice of watch enthusiasts in East Sussex.
Get in Touch
Visit us in store at George Moss to discuss your watch repair, servicing, or refurbishment requirements.