“Our experts are at your service”

Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.

Being independent gives us complete control over everything we do. Not only do we have a stunning showroom where every product and brand has been carefully chosen and sourced by us, we are also fortunate to be able to offer a diverse range of services in house as well as within our associated studios. 

Having an investment in the studios allows us to have personal control of any project seeing it through every step of the way.

Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.

Jewellery

Whether you are shopping for a gift or simply treating yourself, we have many different styles to choose from

Bridal

We offer a carefully curated selection of both ready-made and bespoke pieces to suit every taste and budget.

Watches

View our extensive range of New and Pre-Owned Watches below or pop in store today!

Gifts

For Gifts that just keep Giving…

Our team is here to help you every step of the way

ROB (RJ Dip)

KELLY (PJ Dip)

PHOEBE (PJ Cert)

ZAC

ELIZABETH

JULIE

TOM

DAVE

MARCOS

DOTTIE

I’m Rob, as the owner I’m passionate about making George Moss the absolute best it can be for our customers. I want everyone who steps into our shop to experience what I call the “George Moss Infusion” – a special blend of exceptional service and warmth that creates a welcoming environment.

My focus is on building a team of outstanding staff who share my dedication to customer satisfaction. I work tirelessly to ensure that every customer’s needs are not just met but exceeded.

Understanding that jewellery shops can sometimes be intimidating, my goal is to create a welcoming space where people feel comfortable and valued, breaking down the barriers that often accompany the world of fine jewellery.

I’m Kelly, as the manager of George Moss, my main goal is simple: I want everyone who steps into our store to leave feeling happy and excited to share their experience. It’s not just about purchasing items; it’s about building real connections and making memories.

For me, running this store isn’t just a job—it’s an honour. I feel lucky to be trusted with making sure every visit is as special as it can be. I take immense pride in our store and everything it represents, and I am committed to upholding our reputation for excellence every step of the way.

I’m Phoebe, the Assistant Manager. I’m passionate about delivering exceptional customer service, especially when it comes to repairs.

I take great care of your items, throughout the repair, I’ll keep you informed every step of the way, ensuring you feel confident that your belongings are in good hands.

But I’m not just focused on repairs. I have a love for all things bespoke.  I’m here to listen to your needs and ensure that your experience with us is excellent but also personalised to you.

With my sights set on becoming a professional Valuer, I aim to bring even more value to both my team and our customers.

 

I’m Zac, the friendly face who greets you as you step into our shop. With a genuine smile, I’m always ready to offer to clean your jewellery while you browse.

Creating a comfortable environment without any pressure is my priority. I want to ensure that your needs are fully met, whether you prefer a cup of tea, coffee, hot chocolate, or even something stronger – I’m here to serve you.

Maintaining the high standards of our shop floor is crucial to me. I make sure everything is easily accessible so that our focus can solely be on you, our valued customer.

Recently, I’ve taken the initiative to expand my knowledge by enrolling in a jewellery diploma course. It’s my way of demonstrating my commitment to excellence and ensuring that I can better assist you with your needs.

I’m Elizabeth, the cornerstone of our administration department. With my keen eye for detail and exceptional organizational skills, I oversee and manage all aspects of running our small business seamlessly.

While you might not see me on the shop floor, I serve as the first point of contact if you wish to reach us by phone.

Behind the scenes, I ensure that everything runs smoothly. I’m dedicated to making sure that stock is efficiently booked in and out, contributing to its timely arrival on the shop floor.

With me at the helm of administration, you can trust that every aspect of our business is meticulously cared for, allowing our team to focus on providing you with the best possible experience.

I’m Julie, the friendly face behind our stunning displays and window arrangements. I’ve been an essential part of the team since 2012.

While you might not see me on the shop floor as much these days due to my commitment to looking after my grandchildren, my expertise in the jewellery industry still shines through in every detail of my work.

My family-oriented nature adds a special touch to everything I do, making our shop a welcoming place for all. Even though my focus is on family, my love for jewellery and dedication to excellence remain unwavering, ensuring that our shop stands out on the local high street.

I’m Tom, your Registered Valuer. With two decades of expertise in the jewellery industry, my background spans manufacturing and retail, encompassing diamonds, precious metals, gemstones, antiques, and watches. For the past decade, I’ve served as a qualified Valuer, holding esteemed credentials such as being a Fellow of the Institute of Registered Valuers (FIRV) and an NAJ Registered Valuer (FNAJ), a membership I’ve held since 2011. Additionally, my commitment to excellence is evident through my status as a Fellow of Jewellery Valuers Association (FJVA) since 2020. 

I’m Dave, as the Workshop Manager and Head Goldsmith at George Moss Jewellers,  my extensive experience in the trade spans many years. Whether it’s a straightforward chain solder, ring resizing, or a comprehensive jewellery remodel, I take immense pleasure in collaborating with my team to breathe new life into all forms of jewellery. Each task that lands on my workbench is a distinctive and cherished project, given the inherent sentimental value each piece holds for our customers. With a deep sense of respect, I approach every item with care and affection it merits, treating it as if it were my own. 

I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.

My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.

Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence. 

I’m Dottie, the adorable bulldog who has captured the hearts of everyone at the shop. Initially hired as security, my charm and affectionate nature quickly redefined my role.

Despite rigorous training, my weakness for chicken nuggets and tendency to doze off prompted a reassessment of my role. Now, I’m known as the “Meeter and Greeter,” welcoming everyone with a wagging bottom and a playful spirit.

If you’re passing by, pop in and say hello. I’m more than just a beloved member of the team—I’m the heart and soul of the shop.

Let's book an appointment

01825 764 004

Whether you are getting engaged, would like to discuss a bespoke piece or would simply like to relax in a less formal setting whilst you browse, we want your experience to be something you cherish.

Our customer lounge is situated away from the shop floor and is a perfect space to sit, relax and discuss your requirements.

CLIENT'S TESTIMONIAL

Sharing the happiness

137 REVIEWS (1)
  • I had some jewellery to sell and George Moss were recommended to me. I met Phoebe who was professional but also very knowledgeable and friendly. I was really happy with… read more

    Tracey Abercromby Avatar Tracey Abercromby
    19/10/2024

    The team at George Moss were exceptionally helpful to me when buying an engagement ring for my partner. I was looking for lab grown diamonds specifically, which is more difficult… read more

    Oliver Taylor Avatar Oliver Taylor
    17/10/2024

    Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more

    Lia James Avatar Lia James
    16/10/2024

    I took a ring in for repair and received fabulous service from the lovely Phoebe. My ring looks as good as new and beautifully clean. I was kept well informed… read more

    Trish Baillie Avatar Trish Baillie
    16/10/2024
  • Wonderful customer service, incredible skill and workmanship. I would highly recommend George Moss.

    Reem Acason Avatar Reem Acason
    05/10/2024

    Always top quality service and jewellery from George Moss. We’ve been delighted with everything we’ve ever bought from here.

    Matt Barber Avatar Matt Barber
    05/10/2024

    The staff in George Moss are absolutely lovely. The service is always excellent Great shopping experience

    laura green Avatar laura green
    03/10/2024

    I didn’t know where to start or what to expect when choosing an engagement ring, but as soon as I walked in I was greeted by Phoebe who just put… read more

    Harry Parsons Avatar Harry Parsons
    01/10/2024
  • Amazing customer service always! We bought our wedding rings from here and Rob helped us when we purchased them and was really helpful. Phoebe also went above and beyond to… read more

    Jasmine Goddard Avatar Jasmine Goddard
    24/09/2024

    I had a very Pleasant experience selling a signet ring Zac was very professional and Knowledgeable, even though he’d only been working at the store for a year, would highly… read more

    Aiden Avatar Aiden
    24/09/2024

    I recently visited George Moss jewellers in Uckfield for some advice (very helpful), following which I was asked if I’d like to have the three rings I was wearing (wedding… read more

    Alison Jeffery Avatar Alison Jeffery
    17/09/2024

    My daughter and I have just picked up a ring and a pair of earrings that was redesigned from jewellery which belonged to both her grandmothers. To say we… read more

    Sarah Shaw Avatar Sarah Shaw
    31/08/2024
  • Great service, friendly staff, quick service, why go somewhere else.

    Dave ROC Avatar Dave ROC
    21/08/2024

    First class service from a first class jeweller

    Graham Winter Avatar Graham Winter
    07/08/2024

    Absolutely fantastic service. I’ve had quite a few alterations done now and the expertise is very very good. I’m kept in touch with what’s happening via text and phone calls.… read more

    Tracey Donkersley Avatar Tracey Donkersley
    04/08/2024

    I couldn’t recommend George Moss, and Phoebe in particular, enough. I went in looking for an engagement ring with a very vague idea of what I would like and Phoebe… read more

    Emily Iliffe Avatar Emily Iliffe
    04/07/2024
  • I am greatly impressed by this small family run business. The staff are all wonderful and they go out of their way to help you. They have lots of wonderful… read more

    Louise Bensted Avatar Louise Bensted
    27/06/2024

    Very friendly and welcoming shop. Very professional and helpful staff and you even get a free coffee.

    Michelle Dartnell Avatar Michelle Dartnell
    20/06/2024

    Went to this jewellers in Uckfield to get some jewellery mended as Crows in Crowborough has shut. Cannot fault their service – the lady in the shop and the… read more

    F H Avatar F H
    18/06/2024

    So friendly and helpful. I was in urgent need of a birthday present and came away with the perfect thing – beautifully gift wrapped – in less than 5 minutes.… read more

    Sara Carroll Avatar Sara Carroll
    18/06/2024
  • A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more

    GK Taylor Avatar GK Taylor
    28/05/2024

    I’m very glad to have chosen the services of George Moss who have provided an excellent finish to the damaged items.

    Jonathan Okeeffe Avatar Jonathan Okeeffe
    21/05/2024

    Very friendly and helpful staff.

    Anthony Southern Avatar Anthony Southern
    21/05/2024

    Amazing service, I was really impressed very professional, repair was done in less than 24 hours and cleaned. Friendly staff will definitely recommend and be using them again.

    Karen Smith Avatar Karen Smith
    14/05/2024
  • What excellent service from Zach – he was charming and took the rings I was wearing and cleaned them FOC (what a nice gesture) even before I made my lovely… read more

    Christine Adams Avatar Christine Adams
    14/05/2024

    Very professional business and the staff are helpful and go above and beyond. Phoebe made the arrangements for my ring and she was amazing! Thank you.

    Becky Pollard Avatar Becky Pollard
    28/04/2024

    Always a good friendly family service, fantastic choice of jewellery when purchasing or just browsing. Thank you for helping me choosing the perfect gift for Lynn. … read more

    Lynn Jones Avatar Lynn Jones
    28/03/2024

    Exceptional service from Zac & Phoebe, nothing was too much trouble well explained and my ring came back before the date that was given Would highly recommend overall very… read more

    Hollie Poole Avatar Hollie Poole
    28/02/2024
  • After fifty years of marriage my wife’s wedding ring no longer fitted her. To our delight Assistant Store Manager, Phoebe, offered to try to enlarge it – and did –… read more

    Neil Milmine Avatar Neil Milmine
    28/02/2024

    I did my work experience here and the team were lovely and very welcoming, then they offered me a job there. It’s such a kind and friendly atmosphere. I don’t… read more

    Holly McAndrews Avatar Holly McAndrews
    28/02/2024

    I have just purchased my engagement and wedding ring from George Moss and can honestly say it was the most wonderful experience I have ever had. A special thanks to… read more

    Lucy Beauty Avatar Lucy Beauty
    18/02/2024

    Always excellent customer service. I’ve just had a watch serviced and mended. I was kept updated regularly on timescales for the work, cost and so on. … read more

    Freda Grant Avatar Freda Grant
    18/01/2024
  • Fantastic service when I popped in to look at the beautiful coloured pre-owned rings. Nothing is too much trouble and so much information and advice is available too. I came… read more

    Tasha Wells Avatar Tasha Wells
    18/01/2024

    Bought a lovely watch here about 6 months ago. The strap needed a bit of cleaning and adjusting and this was done today quickly, without charge. Very efficient, friendly staff.… read more

    Daphne Jamieson Avatar Daphne Jamieson
    18/01/2024

    Love the ring I purchased, really happy with it. Nothing was too much trouble, great service from such nice people. Would definitely buy from here again. They have some beautiful… read more

    Gaynor Avatar Gaynor
    21/12/2023

    Excellent! We go to George Moss with every piece of jewellery that needs repairing/ resizing. Reasonable and reliable. They kept me in the loop with the costings and how long… read more

    Rosie Lewis Avatar Rosie Lewis
    04/12/2023
  • I have been buying from George Moss for as long as I can remember. Over the years I have purchased a variety of the most beautiful items covering all special… read more

    Patricia A Avatar Patricia A
    04/12/2023

    Extremely friendly and helpful. I will always go here first for watch’ or jewellery (extremely dog friendly too 🙂

    John Taberman-Pichler Avatar John Taberman-Pichler
    04/12/2023

    Great service. I had to return a ring I just brought as was slightly too big , exchanged straight away . Very helpful staff .

    Tracie Tuhill Avatar Tracie Tuhill
    04/12/2023

    Great service from a quality Jeweller

    James Heard Avatar James Heard
    04/12/2023

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