“Our experts are at your service”
Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.
Being independent gives us complete control over everything we do. Not only do we have a stunning showroom where every product and brand has been carefully chosen and sourced by us, we are also fortunate to be able to offer a diverse range of services in house as well as within our associated studios.
Having an investment in the studios allows us to have personal control of any project seeing it through every step of the way.
Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.
Jewellery
Whether you are shopping for a gift or simply treating yourself, we have many different styles to choose from
Bridal
We offer a carefully curated selection of both ready-made and bespoke pieces to suit every taste and budget.
Watches
View our extensive range of New and Pre-Owned Watches below or pop in store today!
Gifts
For Gifts that just keep Giving…
This months favourites
A selection of our latest & most popular items…
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Lab-Grown Diamond Platinum 1.00ct Pear Cut Diamond Ring
£1,595.00In stock
Add to Cart -
Pre-Owned 18ct Gold Omega DeVille 1997
£2,100.00In stock
Add to Cart -
Sterling Silver CZ Mother of Pearl Clover Necklace
£90.00 Add to Cart -
Vintage Platinum Fancy Vivid Yellow Diamond Pear Cut Cluster
£6,350.00In stock
Add to Cart
Our team is here to help you every step of the way
ROB (RJ Dip)
KELLY (PJ Dip)
PHOEBE (PJ Cert)
ZAC
ELIZABETH
JULIE
TOM
DAVE
MARCOS
DOTTIE
I’m Rob, as the owner I’m passionate about making George Moss the absolute best it can be for our customers. I want everyone who steps into our shop to experience what I call the “George Moss Infusion” – a special blend of exceptional service and warmth that creates a welcoming environment.
My focus is on building a team of outstanding staff who share my dedication to customer satisfaction. I work tirelessly to ensure that every customer’s needs are not just met but exceeded.
Understanding that jewellery shops can sometimes be intimidating, my goal is to create a welcoming space where people feel comfortable and valued, breaking down the barriers that often accompany the world of fine jewellery.
I’m Kelly, as the manager of George Moss, my main goal is simple: I want everyone who steps into our store to leave feeling happy and excited to share their experience. It’s not just about purchasing items; it’s about building real connections and making memories.
For me, running this store isn’t just a job—it’s an honour. I feel lucky to be trusted with making sure every visit is as special as it can be. I take immense pride in our store and everything it represents, and I am committed to upholding our reputation for excellence every step of the way.
I’m Phoebe, the Assistant Manager. I’m passionate about delivering exceptional customer service, especially when it comes to repairs.
I take great care of your items, throughout the repair, I’ll keep you informed every step of the way, ensuring you feel confident that your belongings are in good hands.
But I’m not just focused on repairs. I have a love for all things bespoke. I’m here to listen to your needs and ensure that your experience with us is excellent but also personalised to you.
With my sights set on becoming a professional Valuer, I aim to bring even more value to both my team and our customers.
I’m Zac, the friendly face who greets you as you step into our shop. With a genuine smile, I’m always ready to offer to clean your jewellery while you browse.
Creating a comfortable environment without any pressure is my priority. I want to ensure that your needs are fully met, whether you prefer a cup of tea, coffee, hot chocolate, or even something stronger – I’m here to serve you.
Maintaining the high standards of our shop floor is crucial to me. I make sure everything is easily accessible so that our focus can solely be on you, our valued customer.
Recently, I’ve taken the initiative to expand my knowledge by enrolling in a jewellery diploma course. It’s my way of demonstrating my commitment to excellence and ensuring that I can better assist you with your needs.
I’m Elizabeth, the cornerstone of our administration department. With my keen eye for detail and exceptional organizational skills, I oversee and manage all aspects of running our small business seamlessly.
While you might not see me on the shop floor, I serve as the first point of contact if you wish to reach us by phone.
Behind the scenes, I ensure that everything runs smoothly. I’m dedicated to making sure that stock is efficiently booked in and out, contributing to its timely arrival on the shop floor.
With me at the helm of administration, you can trust that every aspect of our business is meticulously cared for, allowing our team to focus on providing you with the best possible experience.
I’m Julie, the friendly face behind our stunning displays and window arrangements. I’ve been an essential part of the team since 2012.
While you might not see me on the shop floor as much these days due to my commitment to looking after my grandchildren, my expertise in the jewellery industry still shines through in every detail of my work.
My family-oriented nature adds a special touch to everything I do, making our shop a welcoming place for all. Even though my focus is on family, my love for jewellery and dedication to excellence remain unwavering, ensuring that our shop stands out on the local high street.
I’m Tom, your Registered Valuer. With two decades of expertise in the jewellery industry, my background spans manufacturing and retail, encompassing diamonds, precious metals, gemstones, antiques, and watches. For the past decade, I’ve served as a qualified Valuer, holding esteemed credentials such as being a Fellow of the Institute of Registered Valuers (FIRV) and an NAJ Registered Valuer (FNAJ), a membership I’ve held since 2011. Additionally, my commitment to excellence is evident through my status as a Fellow of Jewellery Valuers Association (FJVA) since 2020.
I’m Dave, as the Workshop Manager and Head Goldsmith at George Moss Jewellers, my extensive experience in the trade spans many years. Whether it’s a straightforward chain solder, ring resizing, or a comprehensive jewellery remodel, I take immense pleasure in collaborating with my team to breathe new life into all forms of jewellery. Each task that lands on my workbench is a distinctive and cherished project, given the inherent sentimental value each piece holds for our customers. With a deep sense of respect, I approach every item with care and affection it merits, treating it as if it were my own.
I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.
My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.
Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence.
I’m Dottie, the adorable bulldog who has captured the hearts of everyone at the shop. Initially hired as security, my charm and affectionate nature quickly redefined my role.
Despite rigorous training, my weakness for chicken nuggets and tendency to doze off prompted a reassessment of my role. Now, I’m known as the “Meeter and Greeter,” welcoming everyone with a wagging bottom and a playful spirit.
If you’re passing by, pop in and say hello. I’m more than just a beloved member of the team—I’m the heart and soul of the shop.
Let's book an appointment
Whether you are getting engaged, would like to discuss a bespoke piece or would simply like to relax in a less formal setting whilst you browse, we want your experience to be something you cherish.
Our customer lounge is situated away from the shop floor and is a perfect space to sit, relax and discuss your requirements.
CLIENT'S TESTIMONIAL
Sharing the happiness
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I had some jewellery to sell and George Moss were recommended to me. I met Phoebe who was professional but also very knowledgeable and friendly. I was really happy with… read more the service I received and would happily recommend this lovely business- thank you!
19/10/2024The team at George Moss were exceptionally helpful to me when buying an engagement ring for my partner. I was looking for lab grown diamonds specifically, which is more difficult… read more in Kent/Sussex than I expected. They had a range of options. When I needed a different band they were very quick to act and communicative, meaning I was able to propose on the date I had in mind. When we needed it resized – same thing. Overall a really brilliant experience.
17/10/2024Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more them, how absolutely wonderful those two ladies are and how good they are at what they do. They helped him to design the absolute most beautiful engagement ring I could’ve ever dreamed of, and we are both just so over the moon. I know my fiancé had many jewelers to choose from, but in the end, he said he just knew George Moss was the one. My ring now fits like a glove and I couldn’t be happier to wear it for the rest of my life! Thank you Kelly and Phoebe for your care, patience and expertise!
16/10/2024 - Reem Acason
05/10/2024Always top quality service and jewellery from George Moss. We’ve been delighted with everything we’ve ever bought from here.
05/10/2024The staff in George Moss are absolutely lovely. The service is always excellent Great shopping experience
03/10/2024I didn’t know where to start or what to expect when choosing an engagement ring, but as soon as I walked in I was greeted by Phoebe who just put… read more me at ease instantly. I got to design the ring I wanted and pick out the diamonds. No question was ever too much of an ask and she really went above and beyond, I could not fault the process at all. There was never any pressure, Phoebe just created the perfect journey in creating the perfect ring and my now fiancée is over the moon with it. I could not recommend Phoebe and the team highly enough. It was such a fun experience, it’s almost a shame it’s all done!
01/10/2024 -
Amazing customer service always! We bought our wedding rings from here and Rob helped us when we purchased them and was really helpful. Phoebe also went above and beyond to… read more repair my partners watch, sourcing a replacement screw. I was kept well updated throughout the process with everything going on. Everyone has always been so helpful at the jewellers, would highly recommend to anyone looking for a jewellers in the local area with amazing customer service.
24/09/2024I had a very Pleasant experience selling a signet ring Zac was very professional and Knowledgeable, even though he’d only been working at the store for a year, would highly… read more recommend!
24/09/2024I recently visited George Moss jewellers in Uckfield for some advice (very helpful), following which I was asked if I’d like to have the three rings I was wearing (wedding… read more ring, engagement ring and a dress ring) cleaned – free of charge! A little nervously I left the rings overnight, and went to collect them the next day. Talk about a job well done, I was amazed – all three rings look as good as new, quite incredible. Excellent service, lovely people – a real five star service.
17/09/2024My daughter and I have just picked up a ring and a pair of earrings that was redesigned from jewellery which belonged to both her grandmothers. To say we… read more are both over the moon with the results is an understatement. Thank you Phoebe and the rest of the staff at George Moss.
31/08/2024 -
Absolutely fantastic service. I’ve had quite a few alterations done now and the expertise is very very good. I’m kept in touch with what’s happening via text and phone calls.… read more Very happy!
04/08/2024I couldn’t recommend George Moss, and Phoebe in particular, enough. I went in looking for an engagement ring with a very vague idea of what I would like and Phoebe… read more listened and really understood. I ended up with a bespoke ring that I absolutely love, which actually came in significantly under the budget we had set. Once I had decided on the ring, I was expecting to wait a week or two but it was sent to be set and resized and was back within 3 days, thanks to Phoebe asking the workshop to squeeze it in. We will definitely be back for our wedding bands when the time comes!
04/07/2024 -
I am greatly impressed by this small family run business. The staff are all wonderful and they go out of their way to help you. They have lots of wonderful… read more jewlerry for sale no matter what your budget. I have bought pretty rings, earrings and have just purchased some beautiful princess cut diamond earrings. I wanted them in time for my holiday and although they said 3 weeks they managed to make them in just over a week. Very competitive prices. excellent service.
27/06/2024Very friendly and welcoming shop. Very professional and helpful staff and you even get a free coffee.
20/06/2024Went to this jewellers in Uckfield to get some jewellery mended as Crows in Crowborough has shut. Cannot fault their service – the lady in the shop and the… read more person who called me were so helpful. Unfortunately the workshop could not fix my chain but fixed my pendant free of charge. A nice range of jewellery – including lab grown diamonds – in the shop and I would most certainly go back if I needed anything.
18/06/2024 -
A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more for her forthcoming wedding. They were returned in perfect order and looked so pretty. The service is first class, Kelly & Phoebe certainly know their jewellery and are extremely helpful and cheerful. A must for those “magpies” that love sparkly things! Thank you as always, Karen.
28/05/2024 -
What excellent service from Zach – he was charming and took the rings I was wearing and cleaned them FOC (what a nice gesture) even before I made my lovely… read more purchase . I would definitely recommend George Moss Jewellers to anyone. Zach is a real asset to the company.
14/05/2024Very professional business and the staff are helpful and go above and beyond. Phoebe made the arrangements for my ring and she was amazing! Thank you.
28/04/2024 -
After fifty years of marriage my wife’s wedding ring no longer fitted her. To our delight Assistant Store Manager, Phoebe, offered to try to enlarge it – and did –… read more free of charge! So grateful for the cheerful and kind way in which this was done for us. Totally recommend this lovely store.
28/02/2024I did my work experience here and the team were lovely and very welcoming, then they offered me a job there. It’s such a kind and friendly atmosphere. I don’t… read more have a bad word to say they are very professional I would definitely recommend working here and the products are fantastic.
28/02/2024I have just purchased my engagement and wedding ring from George Moss and can honestly say it was the most wonderful experience I have ever had. A special thanks to… read more Kelly who looked after me through out in finding my perfect ring, she was extremely knowledgeable and she really listened to what I wanted and she absolutely delivered and I now have my dream ring. A really friendly and welcoming store! I would highly recommend and will be telling friends and family. 5 starts from me.
18/02/2024Always excellent customer service. I’ve just had a watch serviced and mended. I was kept updated regularly on timescales for the work, cost and so on. … read more Im delighted that I’m now wearing the watch, which has huge sentimental value for me, rather than it sitting in a drawer, which has been the case for ages. Thank you to all the team.
18/01/2024 -
Fantastic service when I popped in to look at the beautiful coloured pre-owned rings. Nothing is too much trouble and so much information and advice is available too. I came… read more away with 2, one special and one everyday. Thank you
18/01/2024Bought a lovely watch here about 6 months ago. The strap needed a bit of cleaning and adjusting and this was done today quickly, without charge. Very efficient, friendly staff.… read more Would recommend this shop to anyone.
18/01/2024Love the ring I purchased, really happy with it. Nothing was too much trouble, great service from such nice people. Would definitely buy from here again. They have some beautiful… read more things!
21/12/2023Excellent! We go to George Moss with every piece of jewellery that needs repairing/ resizing. Reasonable and reliable. They kept me in the loop with the costings and how long… read more they estimated it would take to be sent off and then how long it would take to repair. I have recommended them to family now.
04/12/2023 -
I have been buying from George Moss for as long as I can remember. Over the years I have purchased a variety of the most beautiful items covering all special… read more occasions. Each time I have experienced a friendly, welcoming family atmosphere from Dottie, the meet a greet dog (adorable), to Kelly, Phoebe and Rob the owner. I have always received the most professional advice and guidance together with great discounts. I absolutely feel it is paramount to support such shops in a local High Street to help keep a sense of community alive especially when Rob himself generously gives back to his community – from thoughtfully having Remembrance Poppies available to his support of local charities and organisations. I feel compelled to write this review today as I believe we all play a vital part in how we want our shopping experiences to be, and to this end, for an engaging, personal experience at a top quality family jewellers, I will always choose George Moss.
04/12/2023Extremely friendly and helpful. I will always go here first for watch’ or jewellery (extremely dog friendly too 🙂
04/12/2023
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