“We are more than just a team, we are a family.”

Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.

Being independent gives us complete control over everything we do. Not only do we have a stunning showroom where every product and brand has been carefully chosen and sourced by us, we are also fortunate to be able to offer a diverse range of services in house as well as within our associated studios. 

Having an investment in the studios allows us to have personal control of any project seeing it through every step of the way.

This months favourites...

MEET THE family

Rob R.J.Dip
Owner

I purchased George Moss Jewellers in November 2005 and it is one of my greatest achievements. Along with my fantastic team, I am immensely proud of what it has become today. For me it is not about the hard sell, it’s about building a trusting and loyal relationship with every customer ensuring needs and expectations are not only understood but exceeded.

I am proud to say that over the years our customers have become some of my closest friends.

Kelly P.j.Dip
Manager

I joined the George Moss Family in September 2015. I’ve always had a passion for customer service and have always enjoyed working in the retail sector over the years, however, I always felt I had more to give.

Working in the jewellery sector appealed to me as it is such a more involved and exciting sales process. Being able to be a part of such special and momentous occasions in people’s lives and helping them choose that perfect piece for a loved one has really surpassed my expectations.

phoebe p.j.cert
Assistant Manager

I joined George Moss in October 2018, focusing more on the education side of the business, learning about the chemical compositions of different gemstones and metals. George Moss is amazing at pushing us towards our dreams and so far I have completed my Jet 1 Professional Jewellers Certificate and will be progressing on to my Jet 2. Eventually, I would love to become a Registered Valuer.

Elizabeth
Administration

I joined the George Moss Family in October 2022. I have always had a love of jewellery and when a position came up where I could work with such stunning pieces, I was keen to explore my passion further. I take control of the day-to-day administration inside the store and you will often hear me answering the phones, so, if you are planning on giving us a call, say hello, we are more than ready to assist you.

Zac
Customer Service Assitant

I joined the George Moss Family in September 2023. I’m excited to immerse myself in the world of jewellery, focusing on providing exceptional customer service. My aim is to ensure that every customer’s experience is nothing short of exceptional, from the moment they walk in or visit our store to the joy they feel when wearing our pieces. I’m here to make your journey in finding that special piece enjoyable and memorable. Jewellery is deeply personal, and I’m dedicated to helping you find that perfect piece.

julie r.j.dip
visual merchandiser

I joined the George Moss Family in 2012. Jewellery has always been something I have admired and I am fortunate to have been able to have turned a passion into a career. I have developed and maintained a vast and varied knowledge of all types of gemstones and love to be able share the knowledge that I have with all of our customers. Sharing through a new sale or being able to give advice about a sentimental piece is something I feel privileged to be able to do.

Dottie
Meeter and Greeter

My name is Dottie, and I joined the George Moss Team in August 2020 at the tender age of 9 weeks old. I was bought in as Security to protect all the beautiful jewellery we have at George Moss Jewellers and for this role I went through rigorous training with the SDS (those who know, know!). 

Unexpectedly, fate intervened, and I  was easily won over by a chicken nugget (or a belly rub) and had a tendency to snooze on duty which proved a security risk. This prompted a revaluation of my role by the George Moss Team, resulting in a change from “Head of Security” to the valued position of “Meeter and Greeter”. So, if you are ever passing be sure to pop in and give me a belly rub and show the rest of my team how important I am.

Tom P.J. Dip, P.J. Gem Dip, P.J. Val Dip
In-House Registered Valuer

I have 20 years’ experience of manufacturing and retail in the jewellery trade working with diamonds, precious metals, gemstones, antiques, and watches including 10 years’ experience as a qualified Valuer.
I am a Fellow of the Institute of Registered Valuers (FIRV) NAJ Registered Valuer (FNAJ) and have been a member since 2011. In addition, I am a Fellow of the Jewellery Valuers Association (FJVA) since 2020.

Rob
Goldsmith and Workshop Manager

I’m the Workshop Manager and Head-Goldsmith at George Moss Jewellers and have been in the trade for many years. From a simple chain solder or ring resizing to a complete remodel I love working along side my team to bring all types of jewellery back to life.
Every job that comes across my bench is unique and special as each item has sentimental value to our customers. I treat every piece, with the love and care it deserves just as if it was my own.
Nothing gives me more job satisfaction than hearing feedback from our customers, especially when the item is of sentimental value or not been worn in years.