“Our experts are at your service”
Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.
Being independent gives us complete control over everything we do. Not only do we have a stunning showroom where every product and brand has been carefully chosen and sourced by us, we are also fortunate to be able to offer a diverse range of services in house as well as within our associated studios.
Having an investment in the studios allows us to have personal control of any project seeing it through every step of the way.
Established in 1995 we are an independent family jewellers based in the heart of Uckfield. We are about exceptional customer service and excellence is at the forefront of everything we all do, and we are privileged to say that over the years our customers have become our friends.
Jewellery
Whether you are shopping for a gift or simply treating yourself, we have many different styles to choose from
Bridal
We offer a carefully curated selection of both ready-made and bespoke pieces to suit every taste and budget.
Watches
View our extensive range of New and Pre-Owned Watches below or pop in store today!
Gifts
For Gifts that just keep Giving…
This months favourites
A selection of our latest & most popular items…
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Vintage Platinum Fancy Vivid Yellow Diamond Pear Cut Cluster
£6,350.00In stock
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Sterling Silver Yellow Gold Plated CZ Eclipse of The Moon Necklace
£100.00In stock
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Sterling Silver & Copper Spaghetti Cuff Bangle
£160.00In stock
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Sterling Silver Gold Vermeil Spaced Daisy Necklace
£130.00In stock
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Our team is here to help you every step of the way
ROB (RJ Dip)
KELLY (PJ Dip)
PHOEBE (PJ Cert)
ZAC
ELIZABETH
JULIE
TOM
DAVE
MARCOS
DOTTIE
I’m Rob, as the owner I’m passionate about making George Moss the absolute best it can be for our customers. I want everyone who steps into our shop to experience what I call the “George Moss Infusion” – a special blend of exceptional service and warmth that creates a welcoming environment.
My focus is on building a team of outstanding staff who share my dedication to customer satisfaction. I work tirelessly to ensure that every customer’s needs are not just met but exceeded.
Understanding that jewellery shops can sometimes be intimidating, my goal is to create a welcoming space where people feel comfortable and valued, breaking down the barriers that often accompany the world of fine jewellery.
I’m Kelly, as the manager of George Moss, my main goal is simple: I want everyone who steps into our store to leave feeling happy and excited to share their experience. It’s not just about purchasing items; it’s about building real connections and making memories.
For me, running this store isn’t just a job—it’s an honour. I feel lucky to be trusted with making sure every visit is as special as it can be. I take immense pride in our store and everything it represents, and I am committed to upholding our reputation for excellence every step of the way.
I’m Phoebe, the Assistant Manager. I’m passionate about delivering exceptional customer service, especially when it comes to repairs.
I take great care of your items, throughout the repair, I’ll keep you informed every step of the way, ensuring you feel confident that your belongings are in good hands.
But I’m not just focused on repairs. I have a love for all things bespoke. I’m here to listen to your needs and ensure that your experience with us is excellent but also personalised to you.
With my sights set on becoming a professional Valuer, I aim to bring even more value to both my team and our customers.
I’m Zac, the friendly face who greets you as you step into our shop. With a genuine smile, I’m always ready to offer to clean your jewellery while you browse.
Creating a comfortable environment without any pressure is my priority. I want to ensure that your needs are fully met, whether you prefer a cup of tea, coffee, hot chocolate, or even something stronger – I’m here to serve you.
Maintaining the high standards of our shop floor is crucial to me. I make sure everything is easily accessible so that our focus can solely be on you, our valued customer.
Recently, I’ve taken the initiative to expand my knowledge by enrolling in a jewellery diploma course. It’s my way of demonstrating my commitment to excellence and ensuring that I can better assist you with your needs.
I’m Elizabeth, the cornerstone of our administration department. With my keen eye for detail and exceptional organizational skills, I oversee and manage all aspects of running our small business seamlessly.
While you might not see me on the shop floor, I serve as the first point of contact if you wish to reach us by phone.
Behind the scenes, I ensure that everything runs smoothly. I’m dedicated to making sure that stock is efficiently booked in and out, contributing to its timely arrival on the shop floor.
With me at the helm of administration, you can trust that every aspect of our business is meticulously cared for, allowing our team to focus on providing you with the best possible experience.
I’m Julie, the friendly face behind our stunning displays and window arrangements. I’ve been an essential part of the team since 2012.
While you might not see me on the shop floor as much these days due to my commitment to looking after my grandchildren, my expertise in the jewellery industry still shines through in every detail of my work.
My family-oriented nature adds a special touch to everything I do, making our shop a welcoming place for all. Even though my focus is on family, my love for jewellery and dedication to excellence remain unwavering, ensuring that our shop stands out on the local high street.
I’m Tom, your Registered Valuer. With two decades of expertise in the jewellery industry, my background spans manufacturing and retail, encompassing diamonds, precious metals, gemstones, antiques, and watches. For the past decade, I’ve served as a qualified Valuer, holding esteemed credentials such as being a Fellow of the Institute of Registered Valuers (FIRV) and an NAJ Registered Valuer (FNAJ), a membership I’ve held since 2011. Additionally, my commitment to excellence is evident through my status as a Fellow of Jewellery Valuers Association (FJVA) since 2020.
I’m Dave, as the Workshop Manager and Head Goldsmith at George Moss Jewellers, my extensive experience in the trade spans many years. Whether it’s a straightforward chain solder, ring resizing, or a comprehensive jewellery remodel, I take immense pleasure in collaborating with my team to breathe new life into all forms of jewellery. Each task that lands on my workbench is a distinctive and cherished project, given the inherent sentimental value each piece holds for our customers. With a deep sense of respect, I approach every item with care and affection it merits, treating it as if it were my own.
I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.
My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.
Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence.
I’m Dottie, the adorable bulldog who has captured the hearts of everyone at the shop. Initially hired as security, my charm and affectionate nature quickly redefined my role.
Despite rigorous training, my weakness for chicken nuggets and tendency to doze off prompted a reassessment of my role. Now, I’m known as the “Meeter and Greeter,” welcoming everyone with a wagging bottom and a playful spirit.
If you’re passing by, pop in and say hello. I’m more than just a beloved member of the team—I’m the heart and soul of the shop.
Let's book an appointment
Whether you are getting engaged, would like to discuss a bespoke piece or would simply like to relax in a less formal setting whilst you browse, we want your experience to be something you cherish.
Our customer lounge is situated away from the shop floor and is a perfect space to sit, relax and discuss your requirements.
CLIENT'S TESTIMONIAL
Sharing the happiness
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Love the ring I purchased, really happy with it. Nothing was too much trouble, great service from such nice people. Would definitely buy from here again. They have some beautiful… read more things!
21/12/2023Excellent! We go to George Moss with every piece of jewellery that needs repairing/ resizing. Reasonable and reliable. They kept me in the loop with the costings and how long… read more they estimated it would take to be sent off and then how long it would take to repair. I have recommended them to family now.
04/12/2023I have been buying from George Moss for as long as I can remember. Over the years I have purchased a variety of the most beautiful items covering all special… read more occasions. Each time I have experienced a friendly, welcoming family atmosphere from Dottie, the meet a greet dog (adorable), to Kelly, Phoebe and Rob the owner. I have always received the most professional advice and guidance together with great discounts. I absolutely feel it is paramount to support such shops in a local High Street to help keep a sense of community alive especially when Rob himself generously gives back to his community – from thoughtfully having Remembrance Poppies available to his support of local charities and organisations. I feel compelled to write this review today as I believe we all play a vital part in how we want our shopping experiences to be, and to this end, for an engaging, personal experience at a top quality family jewellers, I will always choose George Moss.
04/12/2023 -
How lovely to get away from one of the homogenous jewelry chains (no pun intended) and into this haven of independant respectability. I was after a small silver cross and… read more I could not have asked for a better experience. Phoebe was really lovely and extremely patient and nothing was too much trouble. Don’t let the small premises fool you; once she established what it was I wanted, the perfect cross featured in one of the shop’s catalogues and Phoebe managed to get it into the shop in less than 72 hours, so you will never be out of luck and even spoilt for choice. It’s a real pleasure to have experienced this shop. The owner invests in the staff and has a nurturing eye for their wellbeing and careers, and it shows!
04/11/2023I worked for George moss a while back, friendliest, kind atmosphere I’ve been in. And have also had the customer experience. All the crew have been wonderful both times to… read more work with and to shop with. Highly recommend this place.
04/10/2023So I could tell you that George Moss jeweller has replaced batteries, repaired jewellery and sold me fabulous stuff – but if you have been there, you know that all… read more comes with fabulous service and a thoroughly great experience. (And occasionally Prosecco!) What you may not have experienced is their expertise and professionalism in a ‘jewellery crisis’. I have a watch. A very nice watch. A quite expensive watch. George Moss replaced a battery and re sealed it. Fab. Then it stopped working. George Moss Jewellers took a look – again replacing the battery and testing it. (No charge – all part of the service even though I had not purchased the watch at George Moss.) They offered to have a look further into the workings, but did very fairly advise that though it would be more expensive, returning to the maker of this watch may be the better option since the probable fault was really not to be expected in a watch of this calibre so soon after purchase. I sent it to the maker’s service centre expecting a swift turn around and was met with a very unsatisfactory situation where the watch casing was damaged by them after receipt. To cut a long story short(er), with the help of Phoebe and Kelly I was able to be absolutely clear about the condition in which the watch was sent, and reasonably and fairly negotiate a repair and replacement parts. George Moss Jewellers could have washed their hands of it, they could have taken advantage of the situation for their own profit. But they didn’t. Phoebe and Kelly were supportive and without bias, resulting in a good outcome for everyone when in fact they didn’t need to. The problem was nothing to do with them at all – I hadn’t even purchased the watch from them. The problem came to light with the battery replacement and they came alongside me to solve it. I can thoroughly recommend George Moss jewellers and in addition am able to say that I trust them as a trader to be fair and reasonable, going out of their way to be helpful even when they do not necessarily have a financial stake in the interaction.
04/10/2023Outstanding shop with amazing customer service. Welcoming, friendly and helpful staff who go the extra mile and offer inspiring advice and ideas. Five years after first visiting, we keep going… read more back, and each time it is a pleasure. Thank you, Rob, Phoebe and Kelly.
04/10/2023 -
The advice, customer service and quality of work at George Moss is a step above other jewellers I’ve been to. I would absolutely trust them to do a perfect repair… read more or alteration to a precious piece of jewellery.
04/10/2023Great customer service and work- really helpful in advising and made a beautiful engagement ring from stones from a family ring! Highly recommend
04/10/2023Great bunch, very welcoming. I’m probably not the usual customer, I’m a scruffy mechanic who’s never bought a piece of jewellery, but bought a great engagement ring, and felt I… read more got a really nice personable service, without any pushy tactics. Always worth supporting local, especially when this nice and knowledgeable. Will be back when it’s time for the wedding ring. All the best, thanks again!
25/08/2023 -
Such a lovely jewellers with great customer service & some gorgeous jewellery pieces! I always go here for repairs and cleaning too..just had my rings re-sized and I wouldn’t go… read more anywhere else !
08/08/2023We visited here due to the great reviews and we were not disappointed! They skilfully created my eternity ring using one left to me by my mum. The care,… read more patience and utter professionalism the whole team showed us was second to none. I think what struck me the most was their passion for their craft (Rob really knows his stuff!) and the importance of making our experience a pleasurable one. My new eternity ring is even more beautiful than I had hoped for. I can’t rate George Moss Jeweller’s highly enough.
08/08/2023Amazing service! Used for the first time after seeing lots of positive recommendations on local Facebook pages. Repaired two very special and sentimental pieces of jewellery, a ring and a… read more necklace. We are thrilled, not only with the work, but with the care and friendliness of all the staff we encountered.
08/08/2023Thank you so very much to Phoebe and the George Moss team. My fiancé and I purchased our wedding rings with George Moss over their 20% off wedding weekend. We… read more are so delighted with the quality of the rings and they even dealt with a complimentary resizing when my fiancé’s ring felt a little too snug. We cannot wait to exchange our lovely rings at our wedding later this year. Phoebe was friendly and knowledgeable and I have recommended GM to friends already.
08/08/2023 -
Friendly and welcoming – came out with some very good advice and ideas to think about. My rings had a complimentary clean and check too – thank you
08/08/2023Supreme professional service as always! This is not the first time I’ve used George Moss’ services, which is a testament to their incredible customer service and why I’m a… read more regular customer! I recently contacted George Moss Jewellers to inquire about selling my watch. When I called, I was greeted by the wonderful and very knowledgeable Liz, who talked me through the process and arranged an appointment the same day! Thank you Liz!!! Thank you also to Rob, who is a true gentleman and to the warm and friendly Kelly, as well as the beautiful Dottie who together made the process easy, transparent and comfortable!
08/07/2023Fantastic help and advice from Phoebe and others in the shop. Polished up a vintage silver brooch so I could give it to my granddaughter for her special birthday. They… read more have done this for me before and refused to take payment. So lovely of them and a charity has benefited from donations as a result. Brilliant service.
08/07/2023 -
Fantastic Service from Kelly! From start to finish with our wedding rings she was amazing my engagement ring was also purchased here the level of service we got was so… read more high and she had so much patience with me while I decided on my wedding ring. Highly recommend George Moss Jewellers!
08/06/2023Frequented this establishment today and was greeted by a very sincere a friendly Rob. The shop was in impeccable order and they had a beautiful selection of rings, watches, necklaces… read more and earnings. They were tremendously knowledgeable and we purchased some exceedingly beautiful items.
08/06/2023 -
Recent years I have been in George moss, firstly engagement ring which they helped me find the perfect ring, then wedding rings for the both of us which again they… read more were so helpful and generally just a nice team and so helpful, they polished all rings and coated engagement ring again to make all sparkle ready for our big day. Then finally my wedding gift to my wife which were a pair of earings which she adores.. Thanks so much for all your help team and will be back again…..
08/05/2023My daughter introduced me to Kelly and George having had a very positive experience herself. My experience was no different and would definitely recommend.
08/05/2023I come down from London to use this jeweller. Wonderful staff, excellent expertise, could not recommend more
08/05/2023Popped in on Sunday as I saw it was open. My husband has lost his wedding ring after 28 years. Went looking for a replacement. Phoebe couldn’t have been nicer… read more if she tried. There was no pressure at all, we said what we wanted and found it. The price was really reasonable. Felt that a friend was serving us. Could not recommend highly enough. The cupcake was an extra bonus. Can’t thank you enough.
08/05/2023 -
Popped in to George Moss today on the off-chance that someone could mend a broken earring, which was very special to me. The young lady who greeted me couldn’t… read more have been more helpful. Straightaway she assured me she could do that easily, and did so immediately while I waited, and at no charge! Very happy customer indeed! Thank you. I’ve always had helpful and positive service here; and it’s the jeweller I’d always head for.
08/05/2023This is my second review for George Moss! Amazing team and amazing service! I wanted to re purpose a solitaire diamond pendant and Kelly came up with an amazing design,… read more added a few more diamonds and it’s a whole new piece of jewellery- I was really blown away with how well it turned out! Also ordered some bespoke cuff links for my husbands birthday – again, Kelly was super focused on understanding what we wanted and nothing was too much trouble. We are so lucky to have such a creative jewellers locally that will help you to re purpose old jewellery or design new, thank you Kelly, Phoebe and Rob for your super personal service! We will be back when I’ve saved up for the next project!! Just realised I over wrote my earlier review from 2020! It was written after the team organised a signet ring for my sons 21st birthday, the end result was a very high quality, heavy signet ring with our family crest. My son loves it! We looked at alternatives at Mappin and Webb which was much lighter gold wise and more expensive, George Moss was definitely better quality and value
08/05/2023Emma Agate
08/04/2023 -
Really friendly staff. Great service – they do what they say they’ll do. They also bring an excellent sleepy bulldog game to the shop.
08/04/2023Once again, a fabulous service from George Moss Jewellers! As always, the staff are delightful & helpful & I was very grateful that not only did they do a great… read more job of polishing my wedding & engagement rings, they also did it at no cost! Very highly recommended.
08/04/2023
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