Watch Servicing & Repairs in Hastings, East Sussex

I couldn’t recommend George Moss, and Phoebe in particular, enough. I went in looking for an engagement ring with a very vague idea of what I would like and Phoebe… read more listened and really understood. I ended up with a bespoke ring that I absolutely love, which actually came in significantly under the budget we had set. Once I had decided on the ring, I was expecting to wait a week or two but it was sent to be set and resized and was back within 3 days, thanks to Phoebe asking the workshop to squeeze it in. We will definitely be back for our wedding bands when the time comes!

I am greatly impressed by this small family run business. The staff are all wonderful and they go out of their way to help you. They have lots of wonderful… read more jewlerry for sale no matter what your budget. I have bought pretty rings, earrings and have just purchased some beautiful princess cut diamond earrings. I wanted them in time for my holiday and although they said 3 weeks they managed to make them in just over a week. Very competitive prices. excellent service.

Very friendly and welcoming shop. Very professional and helpful staff and you even get a free coffee.

Went to this jewellers in Uckfield to get some jewellery mended as Crows in Crowborough has shut. Cannot fault their service – the lady in the shop and the… read more person who called me were so helpful. Unfortunately the workshop could not fix my chain but fixed my pendant free of charge. A nice range of jewellery – including lab grown diamonds – in the shop and I would most certainly go back if I needed anything.

So friendly and helpful. I was in urgent need of a birthday present and came away with the perfect thing – beautifully gift wrapped – in less than 5 minutes.… read more Thank you Kelly!

A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more for her forthcoming wedding. They were returned in perfect order and looked so pretty. The service is first class, Kelly & Phoebe certainly know their jewellery and are extremely helpful and cheerful. A must for those “magpies” that love sparkly things! Thank you as always, Karen.

I’m very glad to have chosen the services of George Moss who have provided an excellent finish to the damaged items.

Very friendly and helpful staff.

Amazing service, I was really impressed very professional, repair was done in less than 24 hours and cleaned. Friendly staff will definitely recommend and be using them again.

What excellent service from Zach – he was charming and took the rings I was wearing and cleaned them FOC (what a nice gesture) even before I made my lovely… read more purchase . I would definitely recommend George Moss Jewellers to anyone. Zach is a real asset to the company.

Very professional business and the staff are helpful and go above and beyond. Phoebe made the arrangements for my ring and she was amazing! Thank you.

Always a good friendly family service, fantastic choice of jewellery when purchasing or just browsing. Thank you for helping me choosing the perfect gift for Lynn. … read more She is extremely knowledgeable pleased.

Exceptional service from Zac & Phoebe, nothing was too much trouble well explained and my ring came back before the date that was given Would highly recommend overall very… read more happy and would definitely use George Moss again

After fifty years of marriage my wife’s wedding ring no longer fitted her. To our delight Assistant Store Manager, Phoebe, offered to try to enlarge it – and did –… read more free of charge! So grateful for the cheerful and kind way in which this was done for us. Totally recommend this lovely store.

I did my work experience here and the team were lovely and very welcoming, then they offered me a job there. It’s such a kind and friendly atmosphere. I don’t… read more have a bad word to say they are very professional I would definitely recommend working here and the products are fantastic.

I have just purchased my engagement and wedding ring from George Moss and can honestly say it was the most wonderful experience I have ever had. A special thanks to… read more Kelly who looked after me through out in finding my perfect ring, she was extremely knowledgeable and she really listened to what I wanted and she absolutely delivered and I now have my dream ring. A really friendly and welcoming store! I would highly recommend and will be telling friends and family. 5 starts from me.

Always excellent customer service. I’ve just had a watch serviced and mended. I was kept updated regularly on timescales for the work, cost and so on. … read more Im delighted that I’m now wearing the watch, which has huge sentimental value for me, rather than it sitting in a drawer, which has been the case for ages. Thank you to all the team.

Fantastic service when I popped in to look at the beautiful coloured pre-owned rings. Nothing is too much trouble and so much information and advice is available too. I came… read more away with 2, one special and one everyday. Thank you

Bought a lovely watch here about 6 months ago. The strap needed a bit of cleaning and adjusting and this was done today quickly, without charge. Very efficient, friendly staff.… read more Would recommend this shop to anyone.

Love the ring I purchased, really happy with it. Nothing was too much trouble, great service from such nice people. Would definitely buy from here again. They have some beautiful… read more things!

Excellent! We go to George Moss with every piece of jewellery that needs repairing/ resizing. Reasonable and reliable. They kept me in the loop with the costings and how long… read more they estimated it would take to be sent off and then how long it would take to repair. I have recommended them to family now.

I have been buying from George Moss for as long as I can remember. Over the years I have purchased a variety of the most beautiful items covering all special… read more occasions. Each time I have experienced a friendly, welcoming family atmosphere from Dottie, the meet a greet dog (adorable), to Kelly, Phoebe and Rob the owner. I have always received the most professional advice and guidance together with great discounts. I absolutely feel it is paramount to support such shops in a local High Street to help keep a sense of community alive especially when Rob himself generously gives back to his community – from thoughtfully having Remembrance Poppies available to his support of local charities and organisations. I feel compelled to write this review today as I believe we all play a vital part in how we want our shopping experiences to be, and to this end, for an engaging, personal experience at a top quality family jewellers, I will always choose George Moss.

Extremely friendly and helpful. I will always go here first for watch’ or jewellery (extremely dog friendly too 🙂

Great service. I had to return a ring I just brought as was slightly too big , exchanged straight away . Very helpful staff .

Great service from a quality Jeweller

Lovely staff, really helpful. We recently purchased our wedding rings, the service was fantastic, start to finish

Well kept and well run Jewellers, nice people very helful.

How lovely to get away from one of the homogenous jewelry chains (no pun intended) and into this haven of independant respectability. I was after a small silver cross and… read more I could not have asked for a better experience. Phoebe was really lovely and extremely patient and nothing was too much trouble. Don’t let the small premises fool you; once she established what it was I wanted, the perfect cross featured in one of the shop’s catalogues and Phoebe managed to get it into the shop in less than 72 hours, so you will never be out of luck and even spoilt for choice. It’s a real pleasure to have experienced this shop. The owner invests in the staff and has a nurturing eye for their wellbeing and careers, and it shows!

I worked for George moss a while back, friendliest, kind atmosphere I’ve been in. And have also had the customer experience. All the crew have been wonderful both times to… read more work with and to shop with. Highly recommend this place.

So I could tell you that George Moss jeweller has replaced batteries, repaired jewellery and sold me fabulous stuff – but if you have been there, you know that all… read more comes with fabulous service and a thoroughly great experience. (And occasionally Prosecco!) What you may not have experienced is their expertise and professionalism in a ‘jewellery crisis’. I have a watch. A very nice watch. A quite expensive watch. George Moss replaced a battery and re sealed it. Fab. Then it stopped working. George Moss Jewellers took a look – again replacing the battery and testing it. (No charge – all part of the service even though I had not purchased the watch at George Moss.) They offered to have a look further into the workings, but did very fairly advise that though it would be more expensive, returning to the maker of this watch may be the better option since the probable fault was really not to be expected in a watch of this calibre so soon after purchase. I sent it to the maker’s service centre expecting a swift turn around and was met with a very unsatisfactory situation where the watch casing was damaged by them after receipt. To cut a long story short(er), with the help of Phoebe and Kelly I was able to be absolutely clear about the condition in which the watch was sent, and reasonably and fairly negotiate a repair and replacement parts. George Moss Jewellers could have washed their hands of it, they could have taken advantage of the situation for their own profit. But they didn’t. Phoebe and Kelly were supportive and without bias, resulting in a good outcome for everyone when in fact they didn’t need to. The problem was nothing to do with them at all – I hadn’t even purchased the watch from them. The problem came to light with the battery replacement and they came alongside me to solve it. I can thoroughly recommend George Moss jewellers and in addition am able to say that I trust them as a trader to be fair and reasonable, going out of their way to be helpful even when they do not necessarily have a financial stake in the interaction.

Outstanding shop with amazing customer service. Welcoming, friendly and helpful staff who go the extra mile and offer inspiring advice and ideas. Five years after first visiting, we keep going… read more back, and each time it is a pleasure. Thank you, Rob, Phoebe and Kelly.

The advice, customer service and quality of work at George Moss is a step above other jewellers I’ve been to. I would absolutely trust them to do a perfect repair… read more or alteration to a precious piece of jewellery.

Great customer service and work- really helpful in advising and made a beautiful engagement ring from stones from a family ring! Highly recommend

Great bunch, very welcoming. I’m probably not the usual customer, I’m a scruffy mechanic who’s never bought a piece of jewellery, but bought a great engagement ring, and felt I… read more got a really nice personable service, without any pushy tactics. Always worth supporting local, especially when this nice and knowledgeable. Will be back when it’s time for the wedding ring. All the best, thanks again!

Excellent service Quick and friendly

Such a lovely jewellers with great customer service & some gorgeous jewellery pieces! I always go here for repairs and cleaning too..just had my rings re-sized and I wouldn’t go… read more anywhere else !