Watch Servicing & Repairs in Tunbridge Wells, Kent

Amazing pieces, customer service is on point and quick turnaround on repairs. Thank you x

Very helpful team – I didn’t catch the lady’s name but she was very friendly and knowledgeable. My necklace was fixed really well and looks much shinier too!

Excellent service. Ordered some earrings from the website as I couldn’t find them locally and they were delivered the next day. Can’t fault the service at all and would definitely… read more order from them again.

Really helpful, friendly, attentive staff. A lovely jewellers with some beautiful pieces . A real gem ♡

Lovely, comfortable shop with great atmosphere and no rushing with lots of helpful and useful information.

Hello all, I recently had the good fortune to find the watch I’ve been searching for since I was old enough to know what watches are. I have done business… read more with Rob and the great people at George Moss before. I know how they work. They make that extra effort that is often so sadly missing from many retailers these days. They really do put the customer first. It doesn’t matter if you are spending £10 or £10000 the point is: Service! You get looked after. Not in a creepy sycophantic way but in a “we really do want you to get what you want & be happy with it” way and know that you have done a good deal that everyone is wholly satisfied with. I did a lot of research into what I wanted. I knew exactly how much was the right price for the watch and Rob came up with the goods. I may very possibly have been able to get the same watch a few pounds less expensive. I firmly believe one gets what one pays for. In this case, I got a fantastic watch for a fantastic price. Rob described it to me. When I looked at it, it took me about twenty seconds to know it was “The right one”. I know these guys can be trusted. I know that I can call them should I have a problem and it will be resolved and fast. All the team are totally professional, kind and knowledgeable. I know that if you want a specific product, given some time Rob will find it for you. For the right price. Long May you continue your good works guy’s. I will certainly be doing more business with Rob and his colleagues. They are very good at what they do. In my opinion there is little point in wasting your time going anywhere else. Thank you all at the shop. You are doing a great job. I love the watch. I don’t need to ware it. I’m happy just looking at it. Well, it’s a Rolex. All the very best for 2025

I can highly recommend George Moss jewellers for an excellent service all round . They not only did everything I wanted to a very good standard but they did it… read more in good time and then went above and beyond with the most lovely customer service. An absolute pleasure to deal with everyone there and special thanks to Phoebe . I would definitely recommend George Moss jewellers to anyone!

Took my wedding ring in to be resized after 12 years of marriage as it would seem I put a little happy weight on lol. I Originally purchased from here… read more so felt it right to take it to them. Great service, friendly welcoming staff. Highly recommend.

Brilliant customer service!

Very helpful staff and immaculate inside.

Fabulous service & design by George Moss. I cannot praise George Moss…enough… Phoebe took the jewellery that I have inherited…(which goes back to the reign of Queen Victoria) and… read more they have now transformed the items to 2025. I soooo love wearing Jewellery from my ancestors but they are now modern for todays world. Thank you sooo much,

Brilliant service from George Moss Jewellers, I had my 48 year old wedding & engagement rings treated to palnic plating as they were looking very dull. The results are amazing… read more & I’m so pleased to have found a jewellery shop that gives unbiased advice & excellent customer service.

Thank you! GEORGE MOSS This week has been a truly heartwarming experience. It began with my collection of generous donations of old, discarded, and broken jewellery, aimed at sending… read more an urgent cash donation to help fix a much-needed ambulance overseas. I initially anticipated a challenging search in the jewellery shops of Brighton Lanes, but I was delighted to discover a beautiful independent shop on Uckfield High Street. From the moment I entered, the warm greeting from the owner set a positive tone, as I was invited to sit down while Phoebe assisted me with my collection of broken, pre-loved jewels. Not only did their valuation exceed my expectations, but the owner’s generous addition to the total brought tears to my eyes. In a world where challenges abound for many, this experience was a powerful reminder of the impact of kindness and the spirit of community. Within a week, the funds arrived, and the ambulance is back on the road today! I will certainly return to shop at George Moss soon! The remarkable selection of gorgeous products and the impressive knowledge and service of the staff rival those of international designer stores. Thank you once again, everyone Love KimX

My wife and I are extremely happy with our purchase. Our wedding was coming up and we needed our rings for the big day. We were really looked after. Our… read more rings arrived in plenty of time and we even received a lovely wedding gift too. We would highly recommend George Moss Jewellers to our friends and family.

I had some jewellery to sell and George Moss were recommended to me. I met Phoebe who was professional but also very knowledgeable and friendly. I was really happy with… read more the service I received and would happily recommend this lovely business- thank you!

The team at George Moss were exceptionally helpful to me when buying an engagement ring for my partner. I was looking for lab grown diamonds specifically, which is more difficult… read more in Kent/Sussex than I expected. They had a range of options. When I needed a different band they were very quick to act and communicative, meaning I was able to propose on the date I had in mind. When we needed it resized – same thing. Overall a really brilliant experience.

Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more them, how absolutely wonderful those two ladies are and how good they are at what they do. They helped him to design the absolute most beautiful engagement ring I could’ve ever dreamed of, and we are both just so over the moon. I know my fiancé had many jewelers to choose from, but in the end, he said he just knew George Moss was the one. My ring now fits like a glove and I couldn’t be happier to wear it for the rest of my life! Thank you Kelly and Phoebe for your care, patience and expertise!

I took a ring in for repair and received fabulous service from the lovely Phoebe. My ring looks as good as new and beautifully clean. I was kept well informed… read more and was delighted with the work done.

Wonderful customer service, incredible skill and workmanship. I would highly recommend George Moss.

Always top quality service and jewellery from George Moss. We’ve been delighted with everything we’ve ever bought from here.

The staff in George Moss are absolutely lovely. The service is always excellent Great shopping experience

I didn’t know where to start or what to expect when choosing an engagement ring, but as soon as I walked in I was greeted by Phoebe who just put… read more me at ease instantly. I got to design the ring I wanted and pick out the diamonds. No question was ever too much of an ask and she really went above and beyond, I could not fault the process at all. There was never any pressure, Phoebe just created the perfect journey in creating the perfect ring and my now fiancée is over the moon with it. I could not recommend Phoebe and the team highly enough. It was such a fun experience, it’s almost a shame it’s all done!

Amazing customer service always! We bought our wedding rings from here and Rob helped us when we purchased them and was really helpful. Phoebe also went above and beyond to… read more repair my partners watch, sourcing a replacement screw. I was kept well updated throughout the process with everything going on. Everyone has always been so helpful at the jewellers, would highly recommend to anyone looking for a jewellers in the local area with amazing customer service.

I had a very Pleasant experience selling a signet ring Zac was very professional and Knowledgeable, even though he’d only been working at the store for a year, would highly… read more recommend!

I recently visited George Moss jewellers in Uckfield for some advice (very helpful), following which I was asked if I’d like to have the three rings I was wearing (wedding… read more ring, engagement ring and a dress ring) cleaned – free of charge! A little nervously I left the rings overnight, and went to collect them the next day. Talk about a job well done, I was amazed – all three rings look as good as new, quite incredible. Excellent service, lovely people – a real five star service.

My daughter and I have just picked up a ring and a pair of earrings that was redesigned from jewellery which belonged to both her grandmothers. To say we… read more are both over the moon with the results is an understatement. Thank you Phoebe and the rest of the staff at George Moss.

Great service, friendly staff, quick service, why go somewhere else.

First class service from a first class jeweller

Absolutely fantastic service. I’ve had quite a few alterations done now and the expertise is very very good. I’m kept in touch with what’s happening via text and phone calls.… read more Very happy!

I couldn’t recommend George Moss, and Phoebe in particular, enough. I went in looking for an engagement ring with a very vague idea of what I would like and Phoebe… read more listened and really understood. I ended up with a bespoke ring that I absolutely love, which actually came in significantly under the budget we had set. Once I had decided on the ring, I was expecting to wait a week or two but it was sent to be set and resized and was back within 3 days, thanks to Phoebe asking the workshop to squeeze it in. We will definitely be back for our wedding bands when the time comes!

I am greatly impressed by this small family run business. The staff are all wonderful and they go out of their way to help you. They have lots of wonderful… read more jewlerry for sale no matter what your budget. I have bought pretty rings, earrings and have just purchased some beautiful princess cut diamond earrings. I wanted them in time for my holiday and although they said 3 weeks they managed to make them in just over a week. Very competitive prices. excellent service.

A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more for her forthcoming wedding. They were returned in perfect order and looked so pretty. The service is first class, Kelly & Phoebe certainly know their jewellery and are extremely helpful and cheerful. A must for those “magpies” that love sparkly things! Thank you as always, Karen.

Very friendly and welcoming shop. Very professional and helpful staff and you even get a free coffee.

Went to this jewellers in Uckfield to get some jewellery mended as Crows in Crowborough has shut. Cannot fault their service – the lady in the shop and the… read more person who called me were so helpful. Unfortunately the workshop could not fix my chain but fixed my pendant free of charge. A nice range of jewellery – including lab grown diamonds – in the shop and I would most certainly go back if I needed anything.

So friendly and helpful. I was in urgent need of a birthday present and came away with the perfect thing – beautifully gift wrapped – in less than 5 minutes.… read more Thank you Kelly!

A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more for her forthcoming wedding. They were returned in perfect order and looked so pretty. The service is first class, Kelly & Phoebe certainly know their jewellery and are extremely helpful and cheerful. A must for those “magpies” that love sparkly things! Thank you as always, Karen.