Watch Servicing & Repairs in Tunbridge Wells, Kent
Welcome to George Moss, your trusted independent family jewellers for exceptional watch repairs and servicing in Tunbridge Wells, Kent. Established in 1995, we have a rich history of maintaining luxury watches, ensuring treasured timepieces receive the care they deserve.
“We want your treasured timepieces to keep running to the best of their ability. George Moss Jewellers can help maintain, polish & repair your watches to keep them ticking over perfectly”
Our Services
At George Moss Jewellers, we offer a wide range of watch repair and servicing solutions to keep your timepieces running perfectly. Our expert services include:
- Battery Replacement: We provide quick and efficient battery changes for all types of watches.
- Full Servicing: Our comprehensive service includes disassembly, cleaning, oiling, and reassembly to ensure your watch performs at its best.
- Watch Glass Replacement: We can repair or replace scratched or broken watch glass.
- Movement Repairs: Our experts repair mechanical, quartz, and automatic movements.
- Polishing and Cleaning: We restore the shine and appearance of your watch.
- Strap and Bracelet Adjustment: We offer custom fitting and adjustments for both comfort and style.
- Water Resistance Testing: We test to ensure your watch remains protected from moisture and dust.
Our Watchmaker
Our watchmaker at George Moss Jewellers brings 20 years of experience and a keen eye for detail to every repair. Combining traditionally taught techniques with modern technology, our watchmaker delivers exceptional service. Whether it’s a minor adjustment on a modern Rolex or a complex repair on a family heirloom, you can trust our watchmaker to handle your timepiece with the utmost care.
Watches We Work With
We specialise in servicing a wide variety of watch brands, including but not limited to:
- Rolex
- Omega
- Tag Heuer
- Breitling
- Cartier
- Seiko
- Longines
- Tissot
No matter the brand or model, we are equipped to provide quality repairs and maintenance to ensure your watch performs at its best. We are also specialists in the repair and refurbishment of antique and vintage watches.
Testimonials
Our commitment to excellence has earned us the trust and satisfaction of our Tunbridge Wells customers. Here’s what some of them have to say:
-
I had some jewellery to sell and George Moss were recommended to me. I met Phoebe who was professional but also very knowledgeable and friendly. I was really happy with… read more the service I received and would happily recommend this lovely business- thank you!
19/10/2024The team at George Moss were exceptionally helpful to me when buying an engagement ring for my partner. I was looking for lab grown diamonds specifically, which is more difficult… read more in Kent/Sussex than I expected. They had a range of options. When I needed a different band they were very quick to act and communicative, meaning I was able to propose on the date I had in mind. When we needed it resized – same thing. Overall a really brilliant experience.
17/10/2024Phoebe and Kelly are so wonderful. I’ll let my fiancé leave his own review (as he did this all in secret!), but I wanted to say myself, having now met… read more them, how absolutely wonderful those two ladies are and how good they are at what they do. They helped him to design the absolute most beautiful engagement ring I could’ve ever dreamed of, and we are both just so over the moon. I know my fiancé had many jewelers to choose from, but in the end, he said he just knew George Moss was the one. My ring now fits like a glove and I couldn’t be happier to wear it for the rest of my life! Thank you Kelly and Phoebe for your care, patience and expertise!
16/10/2024 - Reem Acason
05/10/2024Always top quality service and jewellery from George Moss. We’ve been delighted with everything we’ve ever bought from here.
05/10/2024The staff in George Moss are absolutely lovely. The service is always excellent Great shopping experience
03/10/2024I didn’t know where to start or what to expect when choosing an engagement ring, but as soon as I walked in I was greeted by Phoebe who just put… read more me at ease instantly. I got to design the ring I wanted and pick out the diamonds. No question was ever too much of an ask and she really went above and beyond, I could not fault the process at all. There was never any pressure, Phoebe just created the perfect journey in creating the perfect ring and my now fiancée is over the moon with it. I could not recommend Phoebe and the team highly enough. It was such a fun experience, it’s almost a shame it’s all done!
01/10/2024 -
Amazing customer service always! We bought our wedding rings from here and Rob helped us when we purchased them and was really helpful. Phoebe also went above and beyond to… read more repair my partners watch, sourcing a replacement screw. I was kept well updated throughout the process with everything going on. Everyone has always been so helpful at the jewellers, would highly recommend to anyone looking for a jewellers in the local area with amazing customer service.
24/09/2024I had a very Pleasant experience selling a signet ring Zac was very professional and Knowledgeable, even though he’d only been working at the store for a year, would highly… read more recommend!
24/09/2024I recently visited George Moss jewellers in Uckfield for some advice (very helpful), following which I was asked if I’d like to have the three rings I was wearing (wedding… read more ring, engagement ring and a dress ring) cleaned – free of charge! A little nervously I left the rings overnight, and went to collect them the next day. Talk about a job well done, I was amazed – all three rings look as good as new, quite incredible. Excellent service, lovely people – a real five star service.
17/09/2024My daughter and I have just picked up a ring and a pair of earrings that was redesigned from jewellery which belonged to both her grandmothers. To say we… read more are both over the moon with the results is an understatement. Thank you Phoebe and the rest of the staff at George Moss.
31/08/2024 -
Absolutely fantastic service. I’ve had quite a few alterations done now and the expertise is very very good. I’m kept in touch with what’s happening via text and phone calls.… read more Very happy!
04/08/2024I couldn’t recommend George Moss, and Phoebe in particular, enough. I went in looking for an engagement ring with a very vague idea of what I would like and Phoebe… read more listened and really understood. I ended up with a bespoke ring that I absolutely love, which actually came in significantly under the budget we had set. Once I had decided on the ring, I was expecting to wait a week or two but it was sent to be set and resized and was back within 3 days, thanks to Phoebe asking the workshop to squeeze it in. We will definitely be back for our wedding bands when the time comes!
04/07/2024 -
I am greatly impressed by this small family run business. The staff are all wonderful and they go out of their way to help you. They have lots of wonderful… read more jewlerry for sale no matter what your budget. I have bought pretty rings, earrings and have just purchased some beautiful princess cut diamond earrings. I wanted them in time for my holiday and although they said 3 weeks they managed to make them in just over a week. Very competitive prices. excellent service.
27/06/2024Very friendly and welcoming shop. Very professional and helpful staff and you even get a free coffee.
20/06/2024Went to this jewellers in Uckfield to get some jewellery mended as Crows in Crowborough has shut. Cannot fault their service – the lady in the shop and the… read more person who called me were so helpful. Unfortunately the workshop could not fix my chain but fixed my pendant free of charge. A nice range of jewellery – including lab grown diamonds – in the shop and I would most certainly go back if I needed anything.
18/06/2024 -
A beautiful store to browse in – so many gorgeous items! I recently took a string of pearls in to be restrung so that my daughter could wear them… read more for her forthcoming wedding. They were returned in perfect order and looked so pretty. The service is first class, Kelly & Phoebe certainly know their jewellery and are extremely helpful and cheerful. A must for those “magpies” that love sparkly things! Thank you as always, Karen.
28/05/2024 -
What excellent service from Zach – he was charming and took the rings I was wearing and cleaned them FOC (what a nice gesture) even before I made my lovely… read more purchase . I would definitely recommend George Moss Jewellers to anyone. Zach is a real asset to the company.
14/05/2024Very professional business and the staff are helpful and go above and beyond. Phoebe made the arrangements for my ring and she was amazing! Thank you.
28/04/2024 -
After fifty years of marriage my wife’s wedding ring no longer fitted her. To our delight Assistant Store Manager, Phoebe, offered to try to enlarge it – and did –… read more free of charge! So grateful for the cheerful and kind way in which this was done for us. Totally recommend this lovely store.
28/02/2024I did my work experience here and the team were lovely and very welcoming, then they offered me a job there. It’s such a kind and friendly atmosphere. I don’t… read more have a bad word to say they are very professional I would definitely recommend working here and the products are fantastic.
28/02/2024I have just purchased my engagement and wedding ring from George Moss and can honestly say it was the most wonderful experience I have ever had. A special thanks to… read more Kelly who looked after me through out in finding my perfect ring, she was extremely knowledgeable and she really listened to what I wanted and she absolutely delivered and I now have my dream ring. A really friendly and welcoming store! I would highly recommend and will be telling friends and family. 5 starts from me.
18/02/2024Always excellent customer service. I’ve just had a watch serviced and mended. I was kept updated regularly on timescales for the work, cost and so on. … read more Im delighted that I’m now wearing the watch, which has huge sentimental value for me, rather than it sitting in a drawer, which has been the case for ages. Thank you to all the team.
18/01/2024 -
Fantastic service when I popped in to look at the beautiful coloured pre-owned rings. Nothing is too much trouble and so much information and advice is available too. I came… read more away with 2, one special and one everyday. Thank you
18/01/2024Bought a lovely watch here about 6 months ago. The strap needed a bit of cleaning and adjusting and this was done today quickly, without charge. Very efficient, friendly staff.… read more Would recommend this shop to anyone.
18/01/2024Love the ring I purchased, really happy with it. Nothing was too much trouble, great service from such nice people. Would definitely buy from here again. They have some beautiful… read more things!
21/12/2023Excellent! We go to George Moss with every piece of jewellery that needs repairing/ resizing. Reasonable and reliable. They kept me in the loop with the costings and how long… read more they estimated it would take to be sent off and then how long it would take to repair. I have recommended them to family now.
04/12/2023 -
I have been buying from George Moss for as long as I can remember. Over the years I have purchased a variety of the most beautiful items covering all special… read more occasions. Each time I have experienced a friendly, welcoming family atmosphere from Dottie, the meet a greet dog (adorable), to Kelly, Phoebe and Rob the owner. I have always received the most professional advice and guidance together with great discounts. I absolutely feel it is paramount to support such shops in a local High Street to help keep a sense of community alive especially when Rob himself generously gives back to his community – from thoughtfully having Remembrance Poppies available to his support of local charities and organisations. I feel compelled to write this review today as I believe we all play a vital part in how we want our shopping experiences to be, and to this end, for an engaging, personal experience at a top quality family jewellers, I will always choose George Moss.
04/12/2023Extremely friendly and helpful. I will always go here first for watch’ or jewellery (extremely dog friendly too 🙂
04/12/2023
Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind.
Pop In To See Us for a Free Consultation
Pop in to see us for a free consultation and let us help you keep your timepieces in perfect condition. Battery replacements and minor repairs may be conducted ‘as you wait’, or arrangements will be made for your watches’ safe transportation to our independent workshop.
Visit our local store in Uckfield and discover why we’re the preferred choice of watch enthusiasts in East Sussex.
Get in Touch
Visit us in store at George Moss to discuss your watch repair, servicing, or refurbishment requirements.
140 High Street
Uckfield
East Sussex
TN22 1QR