We know that insurance valuations can sometimes be confusing, especially when it comes to jewellery. To help you feel confident and informed, we’ve compiled a list of frequently asked questions that cover everything from what an insurance valuation includes to why regular updates are important. Whether you’re insuring a new purchase or reassessing a family heirloom, these FAQs are designed to help you understand your valuation with clarity and peace of mind.

What is the purpose of this valuation report?

The report provides an official assessment of the jewellery’s value for a specific purpose, such as insurance replacement, resale, probate, divorce settlement, or investment. The purpose affects how the value is calculated.

What different valuation types are there?

You may see different values depending on the valuation type:

• Insurance value: The cost to replace the item with a new one of similar kind and quality.
• Market/resale value: The estimated amount you’d receive if selling the item second-hand.
• Probate value: A lower valuation based on what the item would fetch at auction or on the open market.

Is this valuation suitable for selling my item?

Not always. Most valuations are for insurance purposes, which are typically higher than resale value. Ask the valuer if the report includes a market value if you’re planning to sell.

Who prepared this valuation, and are they qualified?

Our Valuer is fully qualified and trained to accurately assess and document jewellery. A list of his full credentials is on the bottom of the valuation.

What do the technical terms mean?

Valuation reports include a full glossary of terms, but here are a few common ones:

• Carat (ct): The weight of the gemstone.
• Clarity: Describes the internal purity (e.g., VS1, SI2).
• Color grade: Diamond color scale (D = colourless to Z = tinted).
• Cut: Quality of the gemstone’s proportions, symmetry, and polish.
• Metal type: Gold (yellow, white, rose), platinum, silver, etc.
• NRV: New replacement value.
• SHRV: Second hand replacement value.
• ARV: Antique replacement value

What does “replacement value” mean?

This is the cost to replace the item with a comparable new one from a retail jewellery. It often includes labour, materials, and current retail markups.

Why is a grading certificate mentioned?

A grading certificate (e.g., GIA, IGI) supports the stated characteristics of a gemstone. If present, it adds credibility and often increases the value.

The report mentions a hallmark—what is that?

A hallmark is a stamp on the jewellery that confirms the type and purity of the metal (e.g., 750 for 18ct gold). It’s often used to verify authenticity.

Why might the valuation not match what I paid?

Retail prices include brand premiums, design, and seasonal variations. Your valuation reflects current market conditions and may be higher or lower than what you paid the current metal and diamond prices also play a big factor in this.

What if I disagree with my valuation?

If you have any queries or questions about your valuation do not hesitate to contact us, we are always here to help.

How often should I get my jewellery revalued?

Every 3–5 years is typical, or sooner if the value of gold or gemstones rises significantly, or after any significant loss/damage/repair.

What happens if I lose my jewellery that you valued.

If you lose an item that has been valued in the first instance, contact your insurance company and let them know. If you would like us to help you with anything in any way we are always happy to do so.

What is the E register?

Each valuation we produce is registered to our secure online database e-Register. The valuations are registered using unique reference numbers and orphaned data, ensuring watertight security between you and your valuation. Insurance companies and brokers can access the database, enabling them to set your premiums or settle claims with ease.